The Merchandising Operations Associate is responsible for setting up and maintaining products sold through the 1-800-Flowers family of brands. Accuracy in this process is critical, as it directly impacts how products are produced and sold to consumers. This role includes responding to and actioning all requests in a timely manner as they pertain to daily business, as well as communicating any changes to management, SOPs, or other established processes. Additional duties, assignments, and projects may be assigned at the discretion of management.
Key Responsibilities
Participate in the product development process to understand data required for product setup and maintenance
Obtain and transfer information from a central database into systems of record (SAP and Oracle)
Partner with Product Development, Sourcing, and Merchandising teams to execute and verify product changes, including:
Retail pricing
Product names
Ship dates and methods
Material Masters
Bill of Materials (BOM)
Work with Inventory and Planning teams to execute and verify:
Vendor, product, and component shutoffs
Order moves and rejects
Collaborate with Vendor Relations to adjust vendor cutoff times or process shutoff requests
Review and update Material Masters, including material dimension data in SAP
Communicate product changes and stock issues across the organization (pricing, shipping, naming, out-of-stock, BOMs, etc.)
Balance daily responsibilities with urgent, time-sensitive requests such as:
Code setup in Oracle/SAP
Assignment of new vendors to active products
Demonstrate efficiency by performing procedures quickly and accurately
Manage time effectively and prioritize workload
Coordinate data from multiple sources and verify data integrity
Validate own work for accuracy
Perform a variety of product data-related tasks across systems such as Atlas, Bloomlink, Oracle, Centric PLM, and SAP