Analysis Skills, Banking Operations, Banking Services, Business Development, Communication Skills, Community Development, Computer Skills, Consumer Loans, Consumer Market Share, Credit Processing, Credit Risk, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Disciplinary Action, Establish Priorities, Federal Deposit Insurance Corp (FDIC), Federal Housing Administration (FHA), Federal Laws and Regulations, Field Sales, Government, Interpersonal Skills, Laptop PC, Loan Origination, Loans, Mortgage, Mortgage Lending, Multitasking, Organizational Skills, Real Estate, Real Estate Sales, Residential Mortgages, Revenue Growth, Risk Analysis, Risk Management, Sales Management, Sales Pipeline, Sales Prospecting, Service Delivery, Staff Requirements, State Laws and Regulations, Talent Management, Time Management, Underwriting
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Enterprise Lending Officer - Palo Alto
Palo Alto, California
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Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us
Job Description
This job is responsible for providing Consumer Lending advice to new-to-bank clients and external business development. Key responsibilities include applying mortgage lending principles and familiarity of Realtor, Builder, and Community contacts local to the market.
Job Expectations
- Having successful track-records of delivering lending services to clients by demonstrating an understanding of credit lending guidelines and the mortgage process.
- This position may be responsible for the provision of residential mortgage loans and as such is subject to SAFE Act registration requirements.
- Pursuant to the SAFE Act requirements, all employees engaged in residential mortgage loan originations must register with the federal registry system and remain in good standing.
- Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check.
- Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination.
Responsibilities
- Provides exceptional client care by providing advice-oriented solutions with Consumer Lending and Core Banking products.
- Engages in community development outside sales activities and external networking to responsibly grow client and market share.
- Understands lending processes and credit guidelines to best develop solutions for each clients needs.
- Manages daily client and loan pipelines with astute organization, follow-up, and high degree of collaboration with loan fulfillment partners.
- Leverages digital solutions providing clients with a choice in preferred service pathways.
- Maintains and adheres to all federal and state regulations and bank operational requirements, delivering compliant client advice conversations and fulfilling financial goals.
Skills
- Business Development
- Client Management
- Customer and Client Focus
- Prospecting
- Risk Management
- Account Management
- Client Solutions Advisory
- Credit and Risk Assessment
- Pipeline Management
- Referral Identification
- Attention to Detail
- Credit Documentation Requirements
- Issue Management
- Networking
- Relationship Building
Required Skills and Experience
- Has 3 years of experience in a loan origination role with a focus on generating self-sourced purchase business through a verifiable established network of referral sources.
- Demonstrated understanding of effectively managing a pipeline in order to deliver an exceptional client experience.
- Has a strong knowledge of loan products, Conventional, Jumbo, and Government.
- Demonstrated ability to understand, analyze, and document income, assets, and liabilities properly in order to qualify clients for specific loan products.
- Demonstrated understanding of processing, underwriting, and/or closing procedures.
- Has a working knowledge of federal regulations governing real estate lending.
- Ability to source clients independently and not rely on enterprise referrals with demonstrated success in generating business from external Centers of Influence, real estate professionals, builders, and other external referral partners in a compliant manner as well as within bank policy.
- An ability to work independently.
- Is a strong communicator, both written and verbal.
- Is self-motivated and highly organized.
- Can prioritize multiple competing tasks.
- Uses appropriate interpersonal styles, communication methods, and approaches to gain clients and keep them informed during the loan process.
- Demonstrated understanding of the connection of the level of service provided being directly correlated to driving sales volume.
- Can be flexible to work weekends and/or extended hours as needed to serve clients.
Desired Skills and Experience
- Familiarity with FHA and HUD guidelines.
- Strong computer skills, including MS applications and previous experience utilizing laptop technology for communication purposes, including accessing rate, credit, and loan status information.
- Solid time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously.
- The ability to analyze and comprehend complex financial data and provide financial alternatives.
- Professional and effective interpersonal skills.
- An ability to take ownership, accountability, and can demonstrate integrity.
- Adaptability and can demonstrate flexibility.
- A positive attitude.
- Effective communication styles.
The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position:
Credit Solutions Advisor II
FDIC Safe Act
Loan Originators
Minimum Education Requirement:
High School Diploma, GED, or Secondary School or equivalent
Shift:
1st shift
United States of America
Hours Per Week: 40
Learn more about this role
Apply ×
To proceed with your application, you must be at least 18 years of age.
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To proceed with your application, you must be at least 18 years of age.
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