Enterprise Cloud Team Scrum Master

Location: Harrisburg, PA
Work Arrangement: Hybrid - 50% Onsite / 50% Remote; schedule will vary based on needs; candidates must reside within 1-hour of Harrisburg and report to CTC or downtown Harrisburg as needed/requested by agency
Schedule: 8 hours/day, 5 days/week
Interview: Virtual
Contract: 08/03/2026 - 12/31/2026. Historically, these roles are extended for an additional year.
Visas Accepted: USC, GC, GC EAD, H1B

Role Overview

Support cloud technology initiatives by coordinating Agile project activities, managing Scrum practices, and supporting communication between technical teams and business stakeholders. Track work progress, maintain project documentation, support requirements analysis, and help ensure project objectives, timelines, and deliverables are achieved.

Primary Responsibilities

• Support Agile project management activities for cloud-related initiatives and operational work by coordinating sprint planning, daily standups, sprint reviews, retrospectives, backlog refinement sessions, operational work reviews, and other Agile ceremonies.
• Monitor sprint and operational work progress and assist with tracking work completion, dependencies, service requests, operational priorities, and project milestones using Agile project management and ticketing tools.
• Identify and escalate project risks, impediments, blocked work items, operational concerns, and issues that may impact project schedules, cloud services, or deliverables.
• Work with Cloud Team leadership to set priorities and coordinate cloud operational requests, support activities, maintenance efforts, and service improvement initiatives across Cloud Operations, Cloud Engineering, and Cloud Architecture teams.
• Work with technical teams, cloud engineers, architects, operations staff, vendors, and business stakeholders to document project scope, operational requirements, objectives, assumptions, dependencies, and deliverables.
• Assist with business analysis activities and prepare supporting documentation to facilitate implementation, operational readiness, and organizational change management efforts.
• Maintain project documentation, status reports, sprint artifacts, risk logs, meeting notes, dashboards, operational metrics, and project tracking systems.
• Prepare project updates, summaries, presentations, and other materials for leadership, stakeholders, governance meetings, and operational reviews.
• Facilitate communication and coordination among Cloud Operations, Cloud Engineering, and Cloud Architecture teams.
• Assist with scheduling meetings, tracking action items, following up on deliverables, and communicating updates, priorities, operational impacts, and timeline changes.

Required Technical Skills

• Experience supporting Agile project management, Scrum delivery practices, or operational coordination activities
• Experience using project management, ticketing, collaboration, or work tracking tools
• Experience supporting Agile project management, Scrum delivery practices, or operational coordination activities.
• Familiarity with the Software Development Lifecycle (SDLC)
• Knowledge of Agile frameworks (Scrum, Kanban, etc.), scrum principles, agile values and the ability to coach teams

Preferred Qualifications

• Certification such as AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals, Google Cloud Digital Leader
• 4 year college degree or equivalent technical study