Agile Facilitation & Coaching
Lead and coordinate all standard Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.
Coach and mentor teams on Agile frameworks (Scrum, Kanban), principles, and core values.
Monitor sprint and operational progress, utilizing Agile project management and ticketing tools to track service requests, dependencies, and project milestones.
Cross-Functional Coordination
Partner with Cloud Team leadership to establish priorities and coordinate maintenance, operational requests, and service improvements across various cloud teams.
Facilitate seamless communication between cloud engineers, architects, operations staff, vendors, and stakeholders.
Assist in scheduling, tracking action items, and communicating timeline changes or operational impacts to leadership.
Risk Management & Business Analysis
Proactively identify, escalate, and resolve project risks, blocked work items, and operational concerns that could impact deliverables or cloud services.
Collaborate with technical teams to gather and document project scope, operational requirements, assumptions, and deliverables.
Support business analysis and organizational change management efforts to ensure operational readiness.
Reporting & Documentation
Maintain comprehensive project documentation, risk logs, meeting notes, dashboards, and operational metrics.
Prepare clear, concise project updates, summaries, and presentations for leadership, governance meetings, and stakeholder reviews.
Continuously maintain a strong working knowledge of cloud technologies, Agile methodologies, and collaboration tools.
Required
10+ Years of experience supporting Agile project management, Scrum delivery practices, or operational coordination activities.
Proven expertise in facilitating core Scrum ceremonies.
Deep, practical knowledge of Agile frameworks (Scrum, Kanban, etc.) and SDLC methodologies.
Hands-on proficiency with project management, collaboration, work tracking, and ticketing tools.