Enrollment Specialist

Overview

The Enrollment Specialist plays a key role in supporting the accuracy and quality of client enrollments within the debt resolution program. This position focuses on reviewing contracts and financial documentation, validating program eligibility, and ensuring that enrolled accounts remain accurate and up to date. This role operates primarily behind the scenes with minimal to no direct client communication, making attention to detail and strong analytical skills essential.

Responsibilities

• Perform pre‑ and post‑reviews of outgoing and incoming contracts to ensure accuracy, completeness, and compliance with program requirements.
• Review new client accounts to confirm eligibility based on program guidelines and financial criteria.
• Provide ongoing account support by reviewing creditor documentation, updating enrolled debts, adjusting payment schedules, and ensuring all account data remains current.
• Collaborate with internal teams such as Sales, Client Success, and Operations to resolve file discrepancies or gather missing information.
• Maintain a high level of accuracy and confidentiality when handling sensitive financial and personal information.

Qualifications

Qualifications & Skills

• Attention to Detail

• Ensure accuracy when reviewing documents, entering client information, or validating enrollment criteria

• Analytical Thinking

• Ability or desire to assess financial documentation, interpret program guidelines, identify discrepancies, or eligibility issues

• Time Management and Organization

• Ability to work independently as well as in collaboration with others

• Confidentiality and Discretion

The skills mentioned above only describe the essential job functions and are not intended to be a complete list of all duties and responsibilities. All job functions must be performed in accordance with The J.G. Wentworth Company policies and procedures.

Benefits & Compensation:

• $40,000 base salary plus annual bonus
• Full Medical/Vision/Dental Benefits
• 401K with Company Match
• Flexible Hybrid- as per manager approval, after training & probationary period
• 15 Days PTO
• Paid Vacations & Holidays
• An Unmatched Company Culture
• On-Site Gym & Gym Membership Reimbursement
• Employee Referral Bonuses
• Public Transportation Discounts
• Company Happy Hours
• Business Casual Dress Code

Start building your career with J.G. Wentworth today!

J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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