Enrollment Specialist

About the Company
Join The Rx Advocates, a leading nationwide advocacy service dedicated to assisting individuals in accessing Patient Assistance Programs offered by pharmaceutical companies. As an Inc5000 fastest growing company in America, we pride ourselves on providing valuable support to those in need. Come be a part of our dynamic team at our beautiful Boca Raton headquarters!

Job Description
As an Enrollment Specialist, you’ll play a vital role in helping patients explore programs that may reduce the cost of their medications. This position is primarily phone-based and involves speaking with patients to gather information, determine potential program eligibility, and guide them through the enrollment process with care and professionalism. We’re looking for someone who is compassionate, tech-savvy, and able to multitask in a fast-paced environment. Strong communication skills, attention to detail, and the ability to navigate multiple systems while providing a positive and supportive experience for each patient are essential.

Responsibilities

• Deliver a positive and supportive experience for every potential client
• Speak with potential clients over the phone to gather required information
• Accurately enter and maintain client information in our system
• Review insurance, income, and program guidelines to determine eligibility
• Enroll eligible clients into medication assistance programs
• Handle a high volume of inbound and outbound calls (no cold calling)
• Maintain professionalism, empathy, and confidence on every call

Schedule

• Monday–Friday: 10:00 AM – 6:30 PM

Requirements

• This is an in-office position. Candidates must be able to reliably commute.
• High school diploma or equivalent
• Clear, professional verbal and written communication skills
• Comfortable speaking on the phone for extended periods
• Basic computer skills and ability to navigate multiple systems
• Strong attention to detail and organization
• Positive attitude with a self-motivated, goal-oriented mindset
• Phone sales or call center experience is a plus, but not required

Compensation

• Commission-based position
• Guaranteed base draw
• Average specialists earn $50,000+
• Top specialists can earn $65,000+

Benefits

• Competitive weekly pay via direct deposit
• Comprehensive health insurance coverage through Florida Blue
• Dental and vision benefits provided by Humana
• 401(k) retirement plan with company matching
• Generous paid time off (2 weeks PTO) and paid holidays

Why Join Us: At The Rx Advocates, we offer a rewarding career opportunity where you can make a meaningful impact while growing professionally. Join our dedicated team and help us continue our mission of assisting individuals in accessing vital medication assistance programs.

If you're ready to embark on a fulfilling career journey with The Rx Advocates, apply now and become a valued member of our team!