Enrollment Coach/Advisor

Enrollment CoachAdvisor Wayland Baptist University - Amarillo Campus SUPERVISED BY Amarillo Site Coordinator

POSITION CLASSIFICATION Non-Exempt POSITIONS SUPERVISED None

GENERAL RESPONSIBILITIES

The Enrollment CoachAdvisor will recruit and enroll academically qualified students for Wayland Baptist University Amarillo campus. Recruiting enrolling and academically advising students is of significance importance to the University. The Enrollment CoachAdvisor will exercise confidentiality and assume responsibility for establishing successful recruitment and advising relationships with prospective and current students. The Enrollment CoachAdvisor will provide personal assistance to students regarding degree plan and program requirements.

The Enrollment CoachAdvisor will actively recruit people outside the organization representing the organization to the public including school districts and other external sources.

SPECIFIC TASKS AND DUTIES

1. Focuses on recruiting prospective students for the Amarillo campus 90-mile radius
2. Make recruitment presentations to groups outside of the University
3. Advises students and prospective students to help them understand their educational options
4. Prepares official degree plans in a timely manner and provides accurate information
5. Assists in registering students by placing students in courses which match degree plan requirements
6. Assists in identifying students who are eligible to graduate and provides graduation requirements to students who are not ready to graduate
7. Monitors student degree plans corrects mistakes and assists students in identifying the sequence of courses required for the degree
8. Advises students regarding educational issues such as course and program selection class scheduling school adjustment study habits and career planning
9. Assists students in identifying sources of financial aid by providing access to sources of financial aid including grants loans and scholarships
10. Assists students with applications and online financial aid services
11. Works closely with the Financial Aid Office and Plainview Business Office regarding student account status
12. Works closely with the Graduate Programs Office Registrars Office Admissions Office Finance Office and other appropriate departments to answer questions and resolve student issues
13. Enforces all administration policies and rules governing students
14. Resolves problems as they arise or recommends how problems can be resolved by working closely with the Site Coordinator
15. Assists with development and implementation of policies and procedures designed to ensure that the campus and University fulfill its mission
16. Assists in campus graduations and registrations
17. Addresses community groups faculty and staff members to explain available services
18. Demonstrate commitment to the mission of the university

The above statements are not a complete list of all responsibilities and duties performed by employees in this job. Employees may perform other related duties as assigned by the Site Coordinator.

MINIMUM QUALIFICATIONS

Education Certification and License

1. Bachelors degree in related field required
2. Masters degree preferred

Experience and Knowledge

1. Experience advising students in an academic setting preferred
2. Experience in a customer service setting required
3. Knowledge of financial aid policies and procedures
4. An in-depth understanding of and commitment to the team and servant leadership concepts
5. Knowledge of principles, methods, and procedures for academic and career advising and guidance
6. Knowledge of academic degree plans and requirements
7. General accounting knowledge and experience with collection procedures is desired but not required

Skills and Abilities

1. Ability to communicate information effectively both verbally and in writing
2. Excellent listening skills
3. Ability to actively look for ways to help people
4. Excellent critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
5. Proficiency in computer applications specifically Microsoft Office programs such as Word, Excel, and PowerPoint
6. The ability to read and understand information and ideas presented in writing
7. Ability to manage and prioritize multiple tasks is essential
8. Must be detailed-oriented and have good organizational skills
9. Ability to follow directions and work cooperatively with others

CONDITIONS OF EMPLOYMENT

Employment is subject to an introductory period to monitor employee performance. If hired, the prospective employee must present documentation within three days of hire date to establish their identity and employment eligibility as required by Immigration and Customs Enforcement (ICE). Employee must be able and willing to travel and teach at external campuses. Must be able to operate a licensed motor vehicle have access to a dependable motor vehicle and possess a valid state drivers license. Must have and maintain a satisfactory drivers record.

Wayland Baptist University does not illegally discriminate in employment opportunities or practices on the basis of race, color, sex, national or ethnic origin, age, disability, or genetic information. Under federal law, the university may discriminate on the basis of religion in order to fulfill its mission and purposes.