We are hiring a warm, confident, and organized Enrollment & Family Outreach Specialist to help families move from inquiry tour enrollment. Support simple community outreach such as flyers, local visits, open houses, and events.

Benefits:

• 401(k)
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Paid time off
• Signing bonus

 

Enrollment & Family Outreach Specialist

 
Children’s Lighthouse of Chantilly — Early Learning School
Chantilly, VA | In-Person
Full-Time or Part-Time Considered
Mission: Create Joy

About the Role

We are hiring a warm, confident, and organized Enrollment & Family Outreach Specialist to help families move from inquiry tour enrollment.
 
This role is focused on:
 

•  Calling and following up with leads 
•  Booking and confirming tours 
•  Keeping the CRM clean and current 
•  Re-engaging old leads 
•  Supporting local community outreach 

You must be comfortable talking to families on the phone every day.
 
Main Responsibilities
 

•  Call new leads quickly and consistently 
•  Follow up by phone, text, and email 
•  Ask families about child age, schedule needs, start date, and care goals 
•  Book tours and confirm appointments 
•  Follow up after tours 
•  Reconnect with older leads 
•  Keep CRM notes, lead stages, and next steps updated 
•  Track tours, follow-ups, and enrollment progress 
•  Support simple community outreach such as flyers, local visits, open houses, and events 

What We’re Looking For
 

•  Warm, friendly, and confident phone presence 
•  Comfortable making outbound calls 
•  Clear, professional English 
•  Organized and consistent with follow-up 
•  Comfortable using CRM systems, email, texting tools, and basic reports 
•  Positive, dependable, and goal-oriented 
•  Able to represent our school with warmth and professionalism 

Preferred Experience
 

•  Sales, admissions, appointment setting, telemarketing, or call-center experience 
•  Childcare, preschool, private school, or education experience 
•  CRM experience 
•  IntelliKIDS experience is a strong plus 
•  Community outreach or local marketing experience 

Schedule
 

•  Full-time preferred 
•  Part-time considered for a strong candidate 
•  In-person role in Chantilly, VA 

Success in This Role Looks Like
 

•  Leads contacted quickly 
•  Tours booked every week 
•  Tour no-shows reduced 
•  Follow-ups completed on time 
•  CRM is clean and accurate 
•  Families feel welcomed before they visit 

Location
 
Children’s Lighthouse of Chantilly
43385 Defender Dr
Chantilly, VA 20152
 
Job Type
 
Full-time or part-time
 
Work Location
 
In person