Job Description:
Position requirements:
• 10 plus years of experience preferred.
• Expert knowledge of Windows OS (2022/2019/2016/2012) and Windows 2022/2019/2016/2012 Enterprise components and technologies such as Domains, DNS, Registries, DHCP/WINS.
• Expert knowledge of Microsoft cluster technologies and strategies: server cluster, network and component load balancing
• Strong knowledge of Active Directory
• Good knowledge of VMWare vSphere and associated products (eg vCenter, SRM)
• Hyper-v knowledge is a plus.
• Strong knowledge of performance management and capacity planning.
• Strong knowledge of the SAN / EMC storage including the different SRDF types
• Strong knowledge of installing Windows W2K16 and above on industry standard hardware (e.g. Client/IBM/Dell -including blade servers)
• Knowledge and experience of IIS, .NET, Knowledge of F5 are a big plus
• Working knowledge of Dynatrace monitoring is a plus.
• Good working knowledge of networking functions (i.e. function of TCP/IP, SNMP) subnetting and routing.
• Knowledge of relational databases such as Sybase, Oracle, and SQL along with MQ Series.
• Good communication and interpersonal skills
• Project Management and Documentation skills
• Service oriented, positive, committed and enthusiastic team player.
• Will be required to work weekends & on an on-call rotation 24*7
• Proficient in English.
Position Responsibilities:
• Responsible for supporting a trading environment consisting of Windows 2016/2019/2022 servers & to be actively involved in the planning & implementation of new projects.
• Proactively monitor virtual environment for capacity, stress, risk and workload and take necessary remediation steps
• Build & support Microsoft Failover clusters & also work with stretch clusters.
• Maintain the windows environment in the Americas Region for all business lines
• Interface with Vendors and Internal Global Teams to ensure the environment conforms to the current standards.
• Manage Business Continuance in relation to Disaster Recovery.
• Maintain System high reliability, availability and resiliency levels.
• Provide 1st, 2nd and 3rd Level Support for the production Environments
• Proactive System Performance Monitoring (using Geneos, Dynatrace Client/DELL/IBM ) and capacity management
• Perform system upgrades and mandatory security/OS patching.
• Liaise with application support teams to gather requirements, design, and deploy standard systems
• Project implementation for all business lines.
• Provide 24*7 On call support based on rotation within the team
• Perform thorough morning checks on all critical applications using existing tools or scripts.
• Strictly abide and follow the company policy and procedures pertaining to change and incident management.
• Responsible for ensuring that all systems are deployed consistent with group standards and best practices.
• Incident and Problem management: take ownership and work with team to resolve production related issues.
• Follow groups standard security practices within the environment.
• Maintain an accurate and current inventory