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Engineer

Mitchell Martin

Austin, TX

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JOB DETAILS
SALARY
$23.12–$34 Per Hour
SKILLS
Communication Skills, Computer Workstations, Customer Relations, Desktop Administration, Desktop PC, Email Technology, Identify Issues, Laptop PC, On Site Support, Quality Management, Service Level Agreement (SLA), Systems Administration/Management, Team Player, Technical Support, Telephone Skills
LOCATION
Austin, TX
POSTED
1 day ago

Title: Engineer

Location: Austin, TX (Onsite)
Employment Type: Contract - 4 months

Compensation
Pay Range:$23.12-$34.00 per HR

Description

  • Provide onsite support for laptops and desktops.
  • Utilize system administration skills to manage devices.
  • Handle customer interactions effectively.
  • Focus on reducing defects and improving service quality.
  • Work collaboratively in a team-oriented environment.
  • Manage and refresh aged laptops.
  • Meet service level agreements (SLAs) for ticket resolution.

KeyResponsibilities

  • Assign and configure laptops for users.
  • Manage software and hardware rollouts.
  • Install, configure, and troubleshoot end-user workstations.
  • Collaborate with multiple stakeholders.
  • Respond to calls and emails regarding technical issues.

Qualifications

  • Experience in IT Desktop Support.
  • Strong communication skills for interaction with employees and contractors.
  • Proven ability to meet SLAs for ticket resolution.
  • Experience in a global, collaborative environment.

Core Technologies

Ticketing System | System Administration | Laptop/Desktop Support

Contact Information

Amit Junnarkar,AJunnarkar@itmmi.com

Benefits

Learn more about our benefits offerings here (https://www.mitchellmartin.com/careers/benefits-perks)

EEO Statement

Learn more about our EEO policy here (https://www.mitchellmartin.com/eoe-statement)

About the Company

M

Mitchell Martin

OUR FOCUS IS GROWTH

It’s not just about filling job openings.  It’s about enabling growth and inspiring success.  That’s what we do.

Mitchell Martin is one of the nation’s largest staffing companies, with offices throughout the US as well as in India and the Philippines.  We help drive success for both people and companies by helping them achieve positive growth.   We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.    

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
https://www.mitchellmartin.com