divh2Engagement Manager - Collections Strategy/h2pSan Francisco, CA, USA/ph3About the Job/h3pRole: Engagement Manager - Collections Strategy/ppLocation: San Francisco, CA (Hybrid: 2-3 days from office/week)/ppCompensation: $160k - $180k + 15% Bonus/ppRole and Responsibilities:/ppAs the Collections Strategy Engagement Manager, you will lead the design, testing, and optimization of end to end collections and recoveries strategies across early and late buckets. Youll combine analytics, experimentation, and partnerships with operations and vendors to lift right party contact (RPC), increase recovery rates, reduce roll forward, and lower unit costs while shaping a digital first engagement model. This role is client facing and requires comfort engaging senior stakeholders and leading cross functional teams to design strategies./pulliServe as the main client contact, engaging with senior stakeholders./liliDesign and optimize collections strategies across channels and segments./liliTrack key metrics (RPC, recovery rates, roll rates) and recommend improvements./liliOversee policy changes, test new approaches, and monitor market trends./liliPartner with operations and vendors to execute strategy and drive results./liliLead analytical projects and coordinate with offshore teams for delivery/li/ulpCandidate Profile:/pulli7+ years of experience in Collections strategy, along with in consulting, solution design and client management/liliSQL, Python/liliPolicy optimization and experience with Banks / FinTechs/liliUnsecured lending expertise (Acquisitions/Underwriting)/liliExcellent communication, presentation and story building skills in a consulting setup/liliMasters degree in economics, mathematics, computer science/engineering, operations research or related analytics areas; candidates with BA/BS degrees in the same fields from the top tier academic institutions are also welcome to apply/liliDemonstrable leadership ability, superior problem solving and people management skills/li/ul/div