Engagement Coordinator – Join a Purpose-Driven Home Care Team

About Home Instead

For more than three decades, the Home Instead® network has been the world's leading provider of in-home care for older adults. Each Home Instead franchise offers an individualized approach to help keep aging adults comfortable and cared for at home. Globally, the Home Instead network supports the work of over 100,000 Care Pros and provides more than 60 million hours of care annually. Learn more at homeinstead.com.

Are you relationship-driven, organized, and passionate about senior care? Do you enjoy meeting with families, building trust, and creating solutions that truly make a difference? If so, we would love to meet you

Aloha Care, Inc., d/b/a Home Instead®, is seeking an Engagement Coordinator to lead caregiver engagement, drive retention, and strengthen overall team performance. This role blends leadership, relationship management, and operational execution—playing a critical role in building a strong, consistent caregiver culture.

Why You’ll Love Working With Us

• Competitive Salary: $50,000–$60,000 per year
• Bonus Plan
• Major Medical & Dental
• 401(k)
• 401(k) Matching
• PTO
• Professional Development Opportunities
• Opportunity for growth within a mission-driven, expanding organization
• Work that truly changes lives

What You’ll Do

• Conduct annual reviews, supervision, and performance conversations
• Develop and execute strategies to improve caregiver retention and engagement
• Partner with Scheduling to create strong caregiver/client matches
• Monitor and document caregiver and client activity in system
• Assist with planning and leading caregiver meetings and engagement initiatives
• Prepare and distribute monthly caregiver communication
• Maintain and update training materials and processes
• Maintain strong communication with caregivers, clients, and office team
• Proactively address caregiver concerns and resolve issues quickly
• Support a positive, engaged, and accountable team culture
• Ensure compliance with company standards and employment regulations
• Be present, engaged, and responsive in daily operations

What We’re Looking For

• High school diploma or equivalent
• 1+ year of experience in staffing, HR, training, or operations preferred
• Strong communication and relationship-building skills
• Ability to multitask and stay organized in a fast-paced environment
• Professional, dependable, and solution-oriented
• Valid driver’s license and reliable transportation

Additional Information

Background screening required: https://info.flclearinghouse.com

Choosing an in-home care provider is a significant decision. Here’s why families trust Home Instead
Our Care Pros are thoroughly trained, carefully screened, and truly dependable—providing compassionate care and the peace of mind you deserve.
24/7/365 – our local team is ready to support your in-home care needs.
Our Care Consultants work with you to create a personalized care plan designed to meet the unique needs of you or your loved one
With over 30 years of experience, we provide care backed by decades of expertise and trust.

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