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Energy Wise Home - Field Technician

Franklin Energy

Hampstead, North Carolina

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JOB DETAILS
SALARY
$22–$24 Per Hour
SKILLS
Alternative Energy, Artificial Intelligence (AI), Auditing, Communication Skills, Construction, Consulting, Continuous Improvement, Corporate Compliance, Customer Experience, Customer Support/Service, Data Analysis, Data Entry, Detail Oriented, Diversity, Driver's License, Ecosystems, Electrical Wiring, Electricity, Establish Priorities, HVAC, Home Inspections, Housekeeping/Cleaning, Identify Issues, Information Technology & Information Systems, Inventory Reports, Maintain Compliance, Mathematics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, On Call, On Site Support, Operational Improvement, Organizational Skills, Problem Solving Skills, Product Design, Property Maintenance, Quality Metrics, Recycling, Regulatory Compliance, Team Player, Technical Delivery, Technical Support, Vehicle Fleets, Warehousing, Weatherization, Willing to Travel
LOCATION
Hampstead, North Carolina
POSTED
1 day ago
Franklin Energy is redefining the clean energy future as the only integrated provider of comprehensive solutions, combining unmatched expertise in strategic consulting, program delivery, product solutions, and design/build services. Powered by our advanced AI-driven technology platforms, we deliver seamless, tech-driven support across the entire energy service ecosystem to accelerate impactful change and ensure an unmatched customer experience. Since 1994, Franklin Energy has been a trusted partner in protecting communities and our planet, paving the way for a sustainable future for all. Learn more at www.franklinenergy.com and join us in leading the clean energy revolution.

Position Summary

This position is responsible for performing the installation, removal, modification, inspection, and/or service of a specific type or set of types of Direct Load Control devices while exhibiting safe, courtesy, and helpful behavior and maintaining compliance with company standards. Services are targeted to the residential markets.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
  • Perform all required duties as directed to install, inspect, modify, remove and/or service DLC devices
  • Exhibit basic HVAC technical aptitude and understanding
  • Perform work requiring electrical/electronic usage and mechanical theories and principles
  • Navigate and understand basic operating components of air conditioning systems
  • Provide a professional appearance appropriate for a representative of our organization and the client
  • Ensure the meeting of customer specifications and company quality standards
  • Complete special projects as assigned
  • Work in a team atmosphere to collaborate and continuously improve operations year after year
  • Occasional weekend travel to a job site to accommodate a customer's need may be required
  • Participate in the On-Call Rotation system for after-hours service calls
  • Conduct inventory counts and submit inventory reports as requested by management.
  • Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
  • Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
  • Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.
Position Requirements

Education and Experience
  • High School diploma or equivalent required.
  • 1 - 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
  • Mechanical and technical aptitude required.
  • Basic construction knowledge
  • Basic knowledge of building science/energy auditing
  • Experience in installing technologies, manual labor and using tools. - Preferred
  • Background in one or more of the following: - Preferred
    • Building science and design
    • Building envelope
    • Weatherization or related fields
    • Building maintenance
    • Home inspection
    • HVAC, lighting, controls or renewable energy
Required Skills, Knowledge and Abilities

  • Strong customer service and communication skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Must be able to handle a wide work variety and work in a fast-paced environment.
  • Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
  • Ability to identify and resolve project application issues with customers and trade allies.
  • Proficient in Microsoft Office, specifically Word, Excel and Outlook.
  • Strong data entry skills in entering information in tracking systems/databases.
  • Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
  • Ability to analyze and interpret data and solve practical problems.
  • Knowledge of mathematical concepts such as fractions, percentages and ratios.
  • Self-motivated and able to work independently with limited supervision
  • Committed to diversity and inclusion
  • Reliable transportation

Licenses & Certifications
  • Valid driver's license

Travel Requirements
  • Willingness to travel up to 95%

About the Company

F

Franklin Energy

WE IMPLEMENT BUSINESS AND RESIDENTIAL ENERGY EFFICIENCY PROGRAMS FOR OUR UTILITY CLIENTS.

With over two decades in the energy efficiency landscape, Franklin Energy is the industry expert in program administration and implementation for utility clients across the nation. We pinpoint value-driven solutions and deliver goal-focused results for ranging program markets, from business to residential to everything in between.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1994
WEBSITE
http://www.franklinenergy.com/