Energy Management Solutions Product Solutions Specialist

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Job Description:

Job Title:

Systems Analyst / Product Solutions Specialist - Energy Management

Location: Remote (Up to 30-40% Travel)

About the Role

Parsons is seeking a talented Systems Analyst / Product Solutions Specialist to join our growing Energy Management team. In this role, you will work with our nation-leading Operational Data Integration and Demand Response products that help utilities, grid operators, and large customers manage energy use more efficiently.

You will be responsible for installing, configuring, and supporting our energy management solutions for customers across the country. This is a remote position with 30-40% travel, depending on project and client needs.

What You'll Do

Implement & Support Energy Management Solutions

• Install and configure energy management, demand response, and control system software for customers (remote and on-site).
• Translate customer needs into clear business use cases and system configuration requirements.
• Work with the implementation team to test and validate configurations and integrations.
• Perform Customer System Acceptance Tests to confirm the system is working as expected.
• Conduct regular Health Checks on active systems to identify issues and recommend improvements.
• Provide advanced support to resolve technical and integration issues.

Train & Support Customers

• Deliver training sessions for end users and administrators on how to use the systems effectively.
• Assist Sales and Account teams by setting up and supporting product demos and proof-of-concept environments.
• Perform QA testing on demo environments, new releases, and upgrades.

Collaborate Across Teams

• Work closely with integrators, developers, project managers, and customers to ensure smooth delivery.
• Monitor feedback and trends from customers and partners to help improve programs and products.
• Help resolve customer escalations and ensure a positive customer experience.
• Share best practices and insights with internal teams to improve processes and solutions.

Contribute to Energy & Efficiency Programs

• Build a solid understanding of energy efficiency, demand response, and grid modernization programs.
• Support state and utility energy and climate goals by helping customers use our solutions effectively.
• Provide guidance on program offerings, customer eligibility, and procedures.
• Participate in joint utility and partner meetings and help align approaches across regions.

What We're Looking For (Required)

• Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field.
• Experience installing, configuring, or supporting software-based or control system products (energy, utilities, building automation, industrial controls, or similar).
• Proven experience working directly with end users and customers.
• Experience contributing to projects involving complex system integrations (e.g., SCADA, BMS, EMS, data integration platforms).
• Strong analytical and problem-solving skills.
• Clear and professional written and verbal communication skills.
• Demonstrated data analysis skills and strong attention to detail.
• Ability to organize and interpret both quantitative and qualitative information.
• Strong teamwork and collaboration skills.
• Ability to adapt communication and approach to both technical and non-technical audiences.
• Willingness and ability to travel up to 30-40% as needed.

Nice to Have (Preferred)

• 2+ years of experience with control systems applications, such as:

• Energy management systems

• Demand response or load management

• Building automation / HVAC controls

• Industrial control or SCADA systems

• 2+ years of experience in QA, support, and training for integrated control systems or complex enterprise software.

• Experience with Data Analytics and/or AI/ML applied to:

• Energy usage, load forecasting, or grid operations

• System performance monitoring and anomaly detection

• Familiarity with:

• Operational data integration platforms and APIs

• Utility programs (demand side management, energy efficiency, demand response)

• Databases, reporting, and data visualization tools.

• Experience working on remote teams and supporting distributed customers.

Security Clearance Requirement:

None

This position is part of our Critical Infrastructure team.

For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people's quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers' visions-and to help them see what''s next!

Salary Range: $55,300.00 - $96,800.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

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