Campaigns, Canvassing, Communication Skills, Compensation and Benefits, Customer Acquisition, Customer Relations, Customer Support/Service, Customer Training, Data Entry, Door-to-Door Sales, Energy & Utilities, Energy Efficiency, Event Marketing, Field Marketing, Interpersonal Skills, Lead Generation, Marketing, Mobile Devices, Multilingual, Presentation/Verbal Skills, Retail, Retail Sales, Sales, Smartphones, Team Lead/Manager
Charlotte, North Carolina
We are seeking a motivated and outgoing Energy Efficiency Brand Ambassador to represent a utility savings and energy efficiency program inside a high-traffic retail store location.
This is an entry-level position ideal for individuals interested in customer service, retail sales, marketing, lead generation, and brand promotion. You will engage directly with customers, educate them on available energy-saving programs, and assist with enrollment using a tablet or mobile device.
This role is perfect for someone who enjoys face-to-face interaction and thrives in a fast-paced retail environment while gaining experience in sales, marketing, and customer acquisition.
Key Responsibilities
- Engage with retail customers in a friendly and professional manner
- Promote and explain energy efficiency and utility savings programs
- Educate customers on program benefits, eligibility requirements, and savings opportunities
- Assist customers through the enrollment process using a tablet or mobile device
- Generate and complete customer sign-ups and program enrollments
- Meet or exceed daily and weekly performance goals
- Maintain a positive, professional presence in a retail environment at all times
- Track and report customer interactions and enrollment activity accurately
- Support setup and maintenance of promotional materials and displays as needed
Qualifications
- Strong verbal communication and interpersonal skills
- Comfortable initiating conversations with customers in a retail setting
- Positive, outgoing, and customer-focused attitude
- Reliable, self-motivated, and goal-oriented mindset
- Ability to stand and move for extended periods during shifts
- Basic comfort with tablets, smartphones, or digital data entry
- Prior experience in retail, sales, customer service, canvassing, or promotions is helpful but not required
Preferred Experience
- Retail sales or customer-facing roles
- Lead generation, event marketing, or promotional staffing
- Brand ambassador, field marketing, or outreach campaigns
- Bilingual communication skills (a plus, not required)
Compensation & Benefits
- Hourly base pay plus performance-based bonuses / incentives
- Paid training provided
- Flexible scheduling options
- Opportunity for advancement into team lead, supervisor, or marketing roles
- Hands-on experience in retail marketing, sales, and customer acquisition
- Work on a community-focused energy savings program
Why This Role Stands Out
- Entry-level friendly — no prior experience required
- Work inside a retail store (no door-to-door sales)
- Performance-driven pay with bonus potential
- Real-world experience in marketing, sales, and customer engagement
- Opportunity to grow within a fast-paced outreach team