Automation, Communication Skills, CompTIA Security+, Computer Firmware, Computer Science, Dell Computers, Dell Hardware, Documentation, Ecosystems, Enterprise Applications, Enterprise Endpoint, Identify Issues, Information Technology & Information Systems, Internet Security, Laptop PC, Leadership, Manufacturing Data Management, Mentoring, Microsoft Windows Operating System, Operating Systems, Operational Audit, Organizational Skills, Quality Assurance, Scripting (Scripting Languages), Software Distribution, Software Patches, Standard Operating Procedures (SOP), System Center Configuration Manager (SCCM), Systems Analysis, Systems Engineering, Technical Leadership, Testing, U.S. National Institute of Standards and Technology (NIST), VMWare, Virtualization, Windows PowerShell