Endpoint Engineer in Miami Beach, FL Direct Hire

Suncap Technology, Inc.

Miami Beach, FL

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JOB DETAILS

SKILLS

3rd Level Support, Administrative Management, Apple iPad, Apple iPhone, Audiovisual, Automation, Best Practices, Cellular Telephone, Communication Skills, Computer Science, Computer Systems, Computer Workstations, Crestron, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop Hardware, Desktop PC, Emergency Management, Establish Priorities, Financial Services, Hardware Administration, Help Desk, Incident Management, Mac Operating System, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Mobile Devices, Multitasking, Network Administration/Management, On Call, Operating Systems, Operational Support Systems (OSS), Power BI, Presentation/Verbal Skills, Problem Solving Skills, Production Systems, Software Patches, Technical Support, User Account Administration, Willing to Travel, Windows PowerShell, Writing Skills, iOS

LOCATION

Miami Beach, FL

POSTED

30+ days ago

We are seeking a Modern Endpoint Engineer to provide technical support to infrastructure and maintain our fast-growing user workstation environment. The ideal candidate will be comfortable providing hands-on support and proactively maintain all infrastructure.

Onsite Only
Salary, Bonus & Benefits

Responsibilities

Maintain the firm's production computing environment in accordance with best practices, including:
- Active directory domain & AzureAD environment
- DNS
- O365 suite and Exchange Online environment
- Windows Server OSs running within Azure
- Teams/OneDrive administration
Perform general account administration, user access & file provisioning, and exchange administration
Software application packaging and deployment with Intune or similar tool
Maintain and track core patching & backup
Perform automation of routine tasks (using PowerShell, Flow, PowerBI and other tools)
Interface with, and direct 3^rd party providers maintaining network and AV systems as needed
End-user technologies
- Configuration and administration of GPOs, and auto-tune provisioning
- Maintain the gold workstation OS build using Intune/Autopilot
- Provide 3^rd level support escalation of the Desktop function
- Mobile device management and administration using Intune
- Engineer may be called on to provide direct end-user support of Hardware, Desktop, Telephone, and Mobile personally when required, and in periods of high volume.

Qualifications

4-8+ years of experience in a technology support position, with VIP users, in a customer-service setting
Knowledge of:
- Microsoft Windows Operating System
- O365 Suite
- iOS (iPhone/iPad)
- Active Directory, AzureAD and Domain controllers
- Intune or similar management tool
- Network fundamentals (including DNS & DHCP)
- Security fundamentals
- MacOS
- Audio-Visual technologies, (including Crestron & Zoom)

Demonstrate

Excellent verbal & written communication skills
A positive, customer-service-driven outlook
Strong problem-solving skills
Ability to prioritize multiple simultaneous tasks

Occasional travel to Miami Beach, New York City, and other offsite Miami Beach locations required
Position will require on-call availability outside of working hours for scheduled changes, emergency Incident Management, and VIP requests
Preferred Qualification: Primary degree in Computer Science, Engineering, or related field
Prior financial services experience preferred

Endpoint Engineer in Miami Beach, FL Direct Hire

Suncap Technology, Inc.

Miami Beach, FL

About the Company

Suncap Technology, Inc.

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