Employment Specialist

PRINCIPAL DUTIES/RESPONSIBILITIES:

• Actively recruit potential job seekers for enrollment.
• Engage program participants and establish trusting, collaborative relationships.
• Assess program participants’ education, work experience, skills, qualifications, and job interests.
• Identify barriers that hinder participants’ employability.
• Provide program participants with job leads and skill training information.
• Match program participants with employment opportunities.
• Develop and maintain frequent communication with participants, employment community; and referral sources
• Coach participants in interview and presentation skills.
• Make appropriate referrals to community partners and network to garner new participant referrals.
• Must demonstrate willingness and ability to adhere to all GICW’s policies and procedures
• Foster and demonstrate a positive team environment.
• Provide excellent customer service to all internal and external customers.
• Bilingual communication, which may include interpreting or translating.

QUALIFICATIONS:

• Must be 18 years of age or older.
• AA Degree
• Three years direct sales and cold calling experience.
• Experience interacting and communicating with diverse populations.
• Able to function independently and with limited supervision.
• Excellent customer service skills and communication skills.
• Proficient in Microsoft Word, Excel and Outlook.
• Provide own vehicle to travel to events.

WORK CONDITIONS:

• Work is primarily performed in an office environment with frequent telephone use.
• Occasional travel within service area may be required.
• Employment Specialists are subject to transfer to other locations within GICW system.
• May be exposed to program participants with unpredictable behaviors in a variety of settings.
• Moderate adaptability required: Work environment occasionally hectic (fast paced) with irregular short deadlines and a limited number of critical or unusual situations.
• DOT Strength Classification – Light