Employee Services Assistant

Job Type

Full-time

Description

We are ERock!

ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, quick-response distributed generation to increase reliability and stability, reduce costs, and decrease carbon footprint.

At ERock, our backup generators ensure that customers will never be without power, allowing their business to operatenormally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.

What you'll do...

As an Employee Services Assistant, you will be responsible for ensuring the smooth functioning of the office by assisting with various administrative, clerical and operational tasks. You will contribute to creating a safe, clean, and organized environment for employees, clients, and visitors.

The ideal candidate will be an outgoing team player, an excellent communicator, demonstrate a positive, welcoming attitude, and be able to multitask and manage various responsibilities.

This position will support all ERock facilities and report directly to the SVP, Human Resources.

Roles and Responsibilities

• Greet visitors, make sure they sign in, and go through a safety orientation.
• Perform the opening and closing protocols.
• Maintain a clean and organized main reception area.
• Re-stock kitchen supplies, maintain a clean working office environment, and assist with break-room cleanliness and organization.
• Assist employees as needed and address facility-related requests.
• Monitor and replenish office supplies, kitchen supplies, and office consumables.
• Keep track of spending for all facility consumables.
• Provide administrative support to the executive team, including scheduling meetings, creating expense reports, preparing documentation, routing documents for signatures, mailing or faxing documents, and keeping offices tidy.
• Keep track of company accounts and processes for shipping and employee requests, etc.
• Accept packages, mail and acknowledge the receipt of them to the purchaser. Deliver packages as needed.
• Support safety protocols by identifying and addressing potential hazards, ensuring emergency exits are clear, and participating in safety drills.
• Assist in setting up and arranging furniture, equipment, and materials for meetings, events, or workspace changes.
• Maintain records of office and kitchen supplies, purchasing, maintenance activities, inspections, and inventory levels.
• Ensure compliance with health, safety, and environmental regulations applicable.
• Work s together with Safety and IT to ensure employees' seating arrangements in the office are presentable.
• Support travel as needed.
• Maintain relationships with landlords.
• Support employee events as needed.
• Participate in special projects as directed.
• May require occasional overtime or weekend work to address facility emergencies or special events.
• Other responsibilities may be assigned as needed.

• Associate's degree required or equivalent.
• 2+ years of administrative support experience.
• Able to lift objects up to 30 pounds.
• A reliable form of transportation.
• Ability to work in a team environment and coordinate with other areas to achieve goals and objectives with minimum direct supervision.
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Strong computer skills and proficiency with Smartsheet, MS Office (Teams, Outlook, Word, Excel & SharePoint)
• Ability to handle highly sensitive information in a confidential manner.
• Demonstrate strong organizational skills and attention to detail.
• Ability to prioritize and work well in an environment with competing demands.
• Strong customer service skills, self-starter, highly motivated, and flexible as priorities change.

• Competitive pay reflective of skill and experience level.
• Company-Paid Life Insurance
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off - Sick & Vacation Time
• Paid Holidays
• Eligible for overtime