Analysis Skills, Best Practices, Communication Skills, Consulting, Criminal Justice, Customer Support/Service, Employee Relations, Employment Law, Equal Employment Opportunity (EEO), Establish Priorities, Human Resources, Interpersonal Skills, Multitasking, Nonprofit, Organizational Skills, Performance Management, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Resource Management, Team Player, Training/Teaching, Trend Analysis, Work From Home, Writing Skills
The Employee Relations Specialist will handle employee complaints,disputes, and performance matters, ensuring fair treatment and compliance with organizational policies and employment laws. The role also works in a preventative manner by providing training to managers and supervisors on topics including performance management and communication techniques, and by serving as a resource to managers and supervisors as well as to the People Department team
Client Details
A reputable non-profit organization specializing in the criminal justice space.
Description
- Lead workplace investigations including the intake of complaints, planning investigations, interviewing, writinginvestigation reports, and communicating outcomes of investigations;
- Partner with the Human Resources Business Partner(s) (HRBPs) to identify and respond to employeecomplaints and potential violations of the Center's policies;
- Determine and initiate follow-up plans for investigations and other related matters;
- Maintain and manage administrative record-keeping related to workplace investigations, including anySharepoint, Google or other folders and systems currently in use or that may be created for this purpose;
- Partner with the HRBP(s) to identify workplace trends and recommend interventions (e.g., trainings, proactiveengagement);
- Partner with HRBP(s) to be a resource to managers and all staff on Employee Relations processes, policies,and best practices and ensure the proper implementation;
- Provide excellent customer service to staff by being proactive and responsive to employee inquiries;
- Develop and lead training and other supports to managers on topics such as giving feedback andcommunication techniques;
- Visit program site locations to connect with our staff to deepen relations with staff;
- Coordinate and consult with the Director of Employee Relations on investigations and other employee relationsmatters, as appropriate;
- Assist with other projects as needed;
Profile
- Bachelor's degree required
- A minimum of 5 years as an HR Generalist or related HR experience required, including 3-4 years of experience conducting investigations in response to employee complaints particularly in relation to
- Equal Employment Opportunity, Anti-Harassment and Discrimination and Violence-Free Workplace policies;
- Excellent interpersonal communications skills, a collaborative approach to problem-solving, exceptional organizational and analytical skills, and the ability to work in a fast-paced environment are required;
- Strong ability to work independently, prioritize work, efficiently complete tasks with multiple simultaneous projects, maintain confidentiality and discretion, and exercise good judgment; and Excellent verbal and writing skills.
Job Offer
- Highly competitive hourly rate
- True temp to perm opportunity
- 3 days in office 2 work from home days
- Monday through Friday 9:00AM - 5:00PM
- Medical, dental and vision benefits provided from day 1
- Fantastic company culture and room for growth
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.