Location:
Fort Lauderdale, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
The Employee Relations Partner serves as a subject-matter expert and trusted advisor to employees and leaders, managing complex and high-risk employee relations matters. This role provides expert guidance on sensitive employment issues, serves as the primary point of contact for workplace concerns, and helps foster a positive, compliant work environment. The Employee Relations Partner also supports a strong organizational culture by promoting fairness, accountability, and respect.
Responsibilities:
Interprets policies using a balanced, risk-based approach and provides clear, practical recommendations that help employees and leaders make informed, fair, and consistent decisions. Ensures consistent application of company policies and maintains deep knowledge of federal, state, and local employment laws.Supports the design and delivery of training for leaders and employees on topics such as workplace conduct and conflict resolution.Conducts proactive rounding with leaders, teams, and employees to identify workplace concerns, strengthen relationships, and enhance employee experience. Builds trust and visibility within assigned business areas to promote open communication and early issue identification. Provides actionable employee relations insights to leadership based on employee feedback and observed trends.Works closely with HR Business Partners and on-site HR teams to address escalated employee concerns, resolve conflicts, and ensure policies are applied consistently.Manages a portfolio of critical and complex employee relations matters, ensuring timely, objective, and consistent resolution.Provides expert consultation and guidance to leaders, managers, and employees on workplace concerns, performance issues, conduct matters, and policy interpretation.Assess risk and recommend solutions aligned with organizational values, legal considerations, and business objectives.Leads and conducts thorough, objective workplace investigations to ensure adherence to company policies, regulatory requirements, and best practices. Ensures the investigative process is handled with confidentiality, fairness, and professionalism.Maintains thorough documentation and case records in accordance with company standards and regulatory requirements.
Competencies:
ACCOUNTABILITY, ANALYSIS AND DECISION MAKING, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, HR LEGAL/REGULATORY ENVIRONMENT, ORGANIZATION SKILLS, PROFESSIONAL CREDIBILITY, RELATIONSHIP MANAGEMENT / HR, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education and Certification Requirements:
Bachelors: Human Resources Management (Required)
Additional Job Information:
Complexity of Work: Strong business acumen and ability to balance employee relations matters with organizational objectives. Excellent communication, facilitation, and interpersonal skills. High emotional intelligence, professionalism, integrity, and discretion for handling sensitive matters. Strong interpersonal and emotional intelligence to build trust across all levels of the organization. Ability to manage multiple priorities in a fast-paced environment. Commitment to promoting a fair, respectful, and inclusive workplace culture. Requires critical thinking and decisive judgment. The role is primarily onsite; however, work may be conducted at different facilities as assigned. Must be able to travel locally and work on-call shifts as required. Required Work Experience: A minimum of five (5) years of experience in HR, specifically focusing on employee relations, labor relations, or as an HR Business Partner focusing on conflict resolution, grievance management and workplace investigations. Other Information: Equivalent experience and education:Master's Degree and three (3) years of relevant HR experience.
Working Conditions and Physical Requirements:
Shift:
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net