Employee Relations Coordinator- Onsite Miami Gardens

• Serve as a primary point of contact and liaison between employees, management, and Human Resources.
• Respond to employee inquiries regarding company policies, procedures, and workplace concerns.
• Support supervisors and managers in addressing employee relations matters while ensuring consistency with company policies and applicable labor laws.
• Coordinate and maintain documentation related to employee relations matters, including complaints, investigations, and resolutions.
• Maintain accurate and confidential employee records and documentation in accordance with company policies and record retention requirements.
• Assist with onboarding processes, including collecting and verifying required employment documentation and supporting the E-Verify employment eligibility verification process.
• Support HR initiatives such as employee engagement programs, training coordination, and internal communications.
• Provide assistance with timekeeping processes, attendance tracking, and workplace conduct standards.
• Assist with payroll processing by reviewing payroll reports, verifying data accuracy, and identifying discrepancies for resolution.
• Maintain accurate and up-to-date electronic personnel files.
• Assist with employee status changes including promotions, transfers, leaves of absence, and separations.
• Respond to basic employee inquiries regarding payroll, benefits, deductions, and HR policies.
• Escalate complex employee relations matters to HR leadership as appropriate.
• Support HR and payroll audits by ensuring employee records are complete and compliant with federal, state, and local regulations.
• Assist with benefits administration activities such as open enrollment and employee communications.
• Prepare routine HR reports and metrics (e.g., headcount, turnover) for HR management.
• Maintain strict confidentiality and professionalism when handling sensitive employee and company information.
• Perform other related duties as assigned to support Human Resources operations.

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• 1–3 years of experience in human resources, employee relations, payroll, or administrative support.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Knowledge of HR policies, employment practices, and regulatory compliance preferred.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong organizational, time management, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Bilingual in English and Spanish (verbal and written) required.

• Experience with HRIS or payroll systems such as ADP, Paychex, Kronos, or TriNet.
• Familiarity with E-Verify employment eligibility verification.
• Basic knowledge of employment law and HR compliance practices.

• Primarily office-based work environment during regular business hours.
• Frequent use of a computer, phone, and standard office equipment.
• Ability to lift and carry up to 20 pounds (files, binders, or office materials).
• Ability to sit, stand, walk, bend, and reach as needed throughout the workday.

Powered by JazzHR