Employee Experience Partner

Bay Commercial Bank

Walnut Creek, CA

JOB DETAILS
SKILLS
Administrative Skills, Banking Services, Business Administration, Business Banking, Communication Skills, Customer Support/Service, Detail Oriented, Entrepreneurship, Financial Services, HRIS/HRMS, Health Insurance, Human Resources, Human Resources Certification, Leadership, Microsoft Office, Onboarding, Operational Support Systems (OSS), Operations Management, Organizational Skills, PHR (Professional in Human Resources), People Management, Performance Management, Presentation/Verbal Skills, Record Keeping, Society for Human Resource Management (SHRM), Systems Administration/Management, Team Player, Writing Skills
LOCATION
Walnut Creek, CA
POSTED
2 days ago

Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.

About United Business Bank

We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customer service. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.

About the Position...

The Employee Experience Partner is responsible for creating and delivering an exceptional employee experience throughout the employee lifecycle-from offer acceptance through offboarding. This role serves as the primary owner of onboarding, employee engagement, performance support, and culture-building initiatives while providing operational support across HR systems and employee records. The Employee Experience Partner partners closely with Talent Acquisition, People Operations, managers, and leadership to ensure employees feel welcomed, connected, supported, and empowered to perform at their best. This role combines strong organizational and administrative skills with creativity, empathy, and a passion for building an outstanding workplace culture.

About You...

You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:

Education/Certification:

  • Bachelor's degree in Human Resources, Business Administration, Communications, or related field, or equivalent experience.
  • Professional HR certification such as PHR, SHRM-CP, or equivalent preferred.

Required Knowledge:

  • Experience managing onboarding and employee lifecycle programs.
  • Experience administering HRIS platforms and maintaining employee records.

Preferred Knowledge:

  • Experience in a regulated industry such as banking, financial services, healthcare, or insurance.
  • Experience administering employee engagement surveys and recognition programs.
  • Familiarity with performance management systems.

Experience Required:

  • 3+ years of experience in Human Resources, Employee Experience, Talent Acquisition Coordination, or People Operations.

Skills/Abilities:

  • Strong organizational skills with exceptional attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to handle confidential and sensitive information with discretion.
  • Proficiency in Microsoft Office Suite and HR technology systems

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

About the Company

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Bay Commercial Bank