Employee Development Specialist

Employee Development Specialist

Reports to: Learning and Development Manager

Location: 1603 Court Street, East Syracuse, NY 13057

Pay Rate:$23.50 - $25.00 Hourly

Schedule: Monday – Friday: 8 a.m. – 4 p.m.

The people we care for come from all walks of life, and so do we. We strive to diversify our workforce, not because it’s the right thing to do, but because it makes our agency stronger!

About Us

With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals by ways of residential housing, mental health and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role:

We are looking for a proactive, self-starter to be responsible for employee training, credentialing, and coordination of the Agency’s learning and development program.

Responsibilities:

• Facilitate and coordinate required & Agency training as part of the onboarding process, referred to as “Training Academy”
• Initiate leadership orientation process
• Assist with maintaining an annual training schedule of both mandatory and non-mandatory Agency training
• Provide required annual training to all employees, as needed
• Notify employees of upcoming trainings; both internal and external
• Develop content within the Learning Management System (Litmos)
• Evaluate the need for training, assess or develop curriculum, facilitate if needed
• Coordinate, design, and facilitate mentorship program
• In conjunction with department leaders, develop robust internship and job shadowing program
• Serve as contact for external community partners to schedule interns
• Serve as contact for collegiate affiliations, in support of DSP Micro-Credentialing program and recruitment effort
• Perform Other Duties as Assigned

Education/Experience:

High school diploma/GED, required. Two to three years of experience working in human services, preferably providing direct care support to individuals, required. Must have some experience in a training capacity. Knowledge of OMH, OPWDD, ABI, and DOH programmatic requirements, highly desirable.

Our ideal candidate will have a documented history of large group facilitation. The qualities of the candidate include the ability to collaborate, express critical thinking, and show initiative. In 2025, our Learning and Development team onboarded 169 employees through our Training Academy and facilitated/coordinated 40+ trainings to over 600 employees and community members through our growth & development programming.

Conditions of Employment:

Must have a valid NYS Driver License in accordance with the Agency Vehicle and Driving policy and reliable transportation necessary to meet program needs. Must respect confidentiality.

Did you know that AccessCNY offers great health, dental and vision insurance? Additionally, we provide a 401(k) match upon hire, PTO, and 11 paid holidays.