Emergency Veterinary Technician - Shift Coordinator

Sign on Bonus of up to $2,500 to qualified candidate.  

Weekend shift differential and overnight shift differential. 

Why PETS Referral Center? 

We are a growing Specialty and Emergency Veterinary Hospital located in Berkeley. PETS is a talented and collaborative team who enjoys working together to provide excellent patient care and client service. We have a long history of providing excellent service to our community.

Who are we looking for?
Please have a positive personality, be capable of effective communication, enjoy working in a fast-paced team environment, multi-task like a pro, and have a well-rounded skill set and solid knowledge base. As we are a 24-hour emergency hospital please be willing to work outside of the boring 9am-5pm weekday schedule. 

Job Summary:
Responsible for overseeing ER technicians and support staff on their assigned shifts. Registered veterinary technician preferred, but not required. They are expected to lead, manage, and hold all staff that report to them accountable. Responsibilities include: assigning case load, assessing patient care, acting as a liaison, assessing and providing training, ensuring compliance.

Essential Duties and Responsibilities:
● Manage flow of shift by properly assigning shifts based on technician skill and caseload.
● Ensure follow through by technicians on all cases and patient care.
● Facilitate customer service, technician and doctor communication to ensure accurate
and efficient completion of cases.
● Oversee all aspects of medical care, including staff adherence to nursing protocols,
anesthetic, surgical, safety, laboratory, radiology procedures, and infectious disease
control.
● Assist in resolving client questions and concerns per PETS policy.
● Supervision of daily tasks to ensure fair work distributions and completion of daily duties
including client service, patient care, and housekeeping.
● Oversee, lead, and mentor the emergency paraprofessional staff in a positive manner.
● Partner with ER floor manager/Hospital Manager to provide cohesive and collaborative
leadership to their shifts.
● Take an active role in training and teaching team members on the floor.
● Assist in solving client problems/concerns.
● Setting the standard and modeling the standard for performance, professionalism,
patient care and client service at all times while on shift.
● Assist the management team with team member evaluations, feedback, and
counseling/coaching when needed.
● Regularly attend and actively participate in shift coordinator meetings.
● Actively seek out and participate in CE (continuing education) and learning opportunities.
● Other duties as assigned.

Qualifications:
● Minimum 3 years of experience as a veterinary technician in a leadership role.
● Minimum 1 year of surgical anesthesia experience.

● Strong people skills, including leadership, problem solving and communication.
● Must be able to physically work the duties of a veterinary technician at any given time.

Competencies:
● Is emotionally and mentally mature, able to engender trust, always ready
to listen, and can accept constructive criticism.
● Skilled in building strong relationships with team members, promoting teamwork,
resolving conflicts, and encouraging professional development.
● Maintain a high degree of professionalism at all times when on premises and/or acting
as a representative of PETS Referral Center.
● Is organized, motivated, committed, and self-directed.
● Has a positive attitude about the hospital and the services provided
● Ability to communicate – express thoughts and ideas competently
● Able to quickly grasp relevant concepts regarding duties and responsibilities
● Has dependable job attendance and punctuality

Benefits:
We are committed to your well-being and offer a comprehensive compensation package. These include:

Job Types: Full-time

Pay: Up to $40 an hour