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Emergency Medical Services Coordinator

Riverside County, CA

Riverside, CA

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JOB DETAILS
SALARY
$99,103.86–$138,745.40 Per Year
SKILLS
Acute Care, Advanced Cardiac Life Support (ACLS), Advanced Life Support (ALS), Background Investigation, Basic Life Support (BLS), CPR Certification, California Public Employees Retirement System (CalPERS), Cancer, Cardiovascular, Claims Processing, Communication Skills, Compensation and Benefits, Data Collection, Dental Insurance, Driver's License, EMT-Paramedics, Educational Evaluation, Emergency Care, Emergency Management, Emergency Medicine, Emergency Planning, Emergency Response, Federal Laws and Regulations, Firefighting, Genetics, Health Insurance, Hospital, Identify Issues, Maintain Compliance, Medical Conditions, Medical Equipment, Medical Protocols, Medical Terminology, Medical Treatment, Needs Assessment, Nursing, Organizational Skills, Patient Care Denials, Pediatric Advanced Life Support (PALS), Performance Analysis, Policy Development, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Procedure Implementation, Program Evaluation, Public Health, Quality Assurance, Quality Management, Record Keeping, Registered Nurse (RN), Reimbursement, Staff Policies, Staff Requirements, Standards Development, State Laws and Regulations, Systems Analysis, Technical Leadership, Technical Writing, Training Program Development, Training/Teaching, Training/Teaching Curriculum, Vehicle Driving, Vision Plan
LOCATION
Riverside, CA
POSTED
2 days ago
Salary : $99,103.86 - $138,745.40 Annually
Location : Riverside
Job Type: Regular
Job Number: 26-79708-01
Department: Fire
Division: Fire Protection - Forest
OpeningDate: 06/26/2026
Closing Date: 7/10/2026 11:59 PM Pacific

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.
ABOUT THE POSITION
The Riverside County Fire Department is seeking to fill a vacancy for an Emergency Medical Services Specialist to support the Ben Clark Training Center in Riverside. The incumbent will be responsible for planning, coordinating, and implementing the certification and training component of the Riverside County Emergency MedicalServices (EMS) system or the Riverside County Fire Department EMS program; maintains the quality assurance components of the EMS system; monitors, evaluates and investigates the transport and emergency care provided to trauma victims; develops plans, policies and procedures to enhance coordinationand response to the public health and medical components of emergencies; performs other related duties as required.
The Emergency Medical Services Coordinator is the journey level classification in the Emergency Medical Services series and reports to an appropriate supervisory or manager level position. Incumbents plan, coordinate and implement training, quality assurance and the trauma monitoring components of the County's EMS systems or programs for the Riverside County Emergency Management Department (EMD) or the Riverside County Fire Department EMS programs, including the development of standards and protocols, investigations of violations and evaluations regarding the appropriateness of emergency medical services and/or transport. Incumbents also coordinate with public health and medical system stakeholders to develop response plans, implement training, and conduct disaster exercises. The Emergency Medical Services Coordinator is distinguished from the Senior Emergency Medical Services Coordinator in that the latter is the advanced journey level classification that provides technical supervision over subordinate Emergency Medical Services personnel.
Completion of one or more of the following American Heart Association (AHA) instructor certifications; CLS Instructor (Advanced Cardiovascular Life Support), PALS Instructor (Pediatric Advanced Life Support), PHTLS (Prehospital Trauma Life Support),and/or the BLS Instructor (Basic Life Support) is highly desired. Each applicant is required to attach their licenses and certifications as part of the application screening process. These documents will be reviewed and used to determine your eligibility to move forward in the selection process.
EXAMPLES OF ESSENTIAL DUTIES
• Assist in developing trauma center designation criteria, including pre-hospital trauma policies and procedures; develop and implement a data collection system for analyzing and assessing the effectiveness of trauma care.
• Audit EMS reports and investigate discrepancies to identify deficiencies and recommend alternative solutions; develop quality assurance criteria to monitor EMS activities.
• Assist in the development and implementation of triage and transfer protocols; develop and implement investigation policies and procedures applicable to preparing responses to complaints regarding patient transfers.
• Process claims for reimbursement from the EMS fund; conduct base hospital and trauma center site visits; interview emergency room physicians, nurses and support staff to ascertain facts pertinent to quality assurance review.
• Provide staff services to assigned EMS advisory committees; assist other EMS agency staff by interpreting policies and procedures; administer certification and recertification of EMS personnel.
• Monitor field performance of EMS personnel to identify deficiencies and determine training needs; evaluate qualifications of hospitals applying for Base Station Hospital certification based on established criteria and make recommendations on certification; monitor Base Station Hospital operations for compliance with medical control protocols and training requirements.
• Review and evaluate suitability of basic training and continuing education programs to ensure compliance with all legislative requirements.
• Act for the Senior Emergency Medical Services Coordinator in their absence.
• Implement, conduct, and develop training programs and curriculum for the County Fire Department for emergency medical programs such as First Responder and EMT-1.
• Address and provide staff work for all EMS issues concerning operations and personnel; participate in training plan; participate in Safety Committees; serve as contact person between the Fire Department and Department of Public Health.
• Develop all-hazards emergency response plans, policies, and procedures for public health and medical system stakeholders.
• Conduct training on emergency response plans, policies and procedures.
• Conduct all-hazards, multi-agency exercises that include the development and distribution of exercise documents (e.g., exercise plan, situation manual, exercise evaluation guides, after action reports, improvement plans).

MINIMUM QUALIFICATIONS
OPTION ILicense: Possession of a valid license to practice as a Registered Nurse in the State of California. Each applicant is required to attach their licenses and certifications as part of the application screening process. These documents will be reviewed and used to determine your eligibility to move forward in the selection process.
Experience: Two years as a Registered Nurse in an acute care hospital setting, one year of which must have been in an emergency department or as a Disaster Coordinator.
OPTION IICertificate: Possession of a valid Paramedic license and Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent. Each applicant is required to attach their licenses and certifications as part of the application screening process. These documents will be reviewed and used to determine your eligibility to move forward in the selection process.
Experience: Four years as a Paramedic.

Important: Only experience obtained after becoming licensed as a Paramedic will be considered qualifying experience. Experience gained solely while employed as an EMT, EMT-I, or EMT-A is not considered qualifying toward the minimum requirements.
ALL OPTIONSKnowledge of: State of California statutes and regulations pertaining to emergency medical services; basic medical terminology and equipment relating to the certification procedures for Emergency Medical Technicians; group dynamics and community organizations; techniques of collecting and compiling data pertinent to emergency medical care systems; principles and practices of training; methods of program evaluation; curriculum development and statistical record keeping.

Ability to: Develop and recommend solutions to problems identified in an EMS or public health and medical disaster response system; safely drive a vehicle to and from various locations; communicate effectively orally and in writing; coordinate functions between governmental and private agencies, hospital staff and advisory committees related to the development, implementation and maintenance of standards, protocols and procedures involving EMS or public health and medical disaster response system requirements and personnel; establish and maintain effective working relationships with peers and community groups; maintain records; evaluate training activities of CPR and EMT instructors; understand, interpret and apply provisions of federal, state and local laws, regulations and policies and procedures pertinent to EMS or public health and medical disaster response systems; perform effectively in an environment of constantly changing priorities and real life crises; read and understand technical materials and reports on emergency medical care including medical reports.

SUPPLEMENTAL INFORMATION
For questions regarding this recruitment,

Please contact Ulysses Gerardo, at 951-955-5772 or emailPlease allow 1-2 business days for a response to general inquiries.
APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here:
Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:
Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
Work Authorization Requirement
Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.
Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.
Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.
General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.
Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site,
If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.
BENEFIT PROGRAM: SEI
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:
  1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:
Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for individuals who are unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave Benefits. The wage replacement rate is determined by current law, offering 60-70% of the wages earned during the SDI eligibility period.
Additionally, employees receive employer-paid Long-Term Disability Benefits, which cover 66.67% of pre-disability earnings, up to a maximum of $10,000 per month. There is a 365-day waiting period before these benefits become active. Employees may coordinate these benefits with other available leave balances to receive up to 100% of their regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
01

I acknowledge that I am required to provide proof of either my Paramedic or Registered Nurse license before submitting my application. These documents will be reviewed and used to determine your eligibility to move forward in the selection process.
  • I acknowledge the above statement
  • I do not acknowledge the above statement

02

Select the answer that best describes your current driver's license status:
  • I have a valid California driver's license.
  • I am able to obtain a valid California driver's license.
  • I currently have a valid out-of-state driver's license, and I am able to obtain a valid California driver's license.
  • I do not have and/or I am not able to obtain a California driver's license.

03

Are you willing to work overtime, weekends, and holidays as needed?
  • Yes
  • No

04

Do you possess a current, valid license to practice as a Registered Nurse in the state of California? Must be attached at the time of application.
  • Yes
  • No

05

How many years of experience do you have working as a Registered Nurse in an acute care hospital setting?
  • None
  • Less than 12 months
  • 1 year or more, but less than 2
  • 2 years or more, but less than 3
  • 3 years or more, but less than 4
  • 4 years or more, but less than 5
  • 5 years or more but less than 6
  • 6 years or more

06

How many years of experience do you possess in an emergency department or as a Disaster Coordinator.?
  • No Experience
  • Less than 12 months
  • 1 year or more, but less than 2
  • 2 years or more, but less than 3
  • 3 years or more, but less than 4
  • 4 years or more, but less than 5
  • 5 years or more, but less than 6
  • 6 years or more

07

Do you possess a current and valid Paramedic license issued by the state of California? Must be attached at the time of application.
  • Yes
  • No

08

How many years of paramedic experience do you possess?
  • No Experience
  • Less than 12 months
  • 1 year or more, but less than 2
  • 2 years or more, but less than 3
  • 3 years or more, but less than 4
  • 4 years or more, but less than 5
  • 5 years or more, but less than 6
  • 6 years or more

09

Do you have an Advanced Cardiac Life Support certificate as defined by the American Heart Association or REMSA approved equivalent? Must be attached at the time of application.
  • Yes.
  • No.

10

Please list all applicable REMSA credentials. Certifications must be attached at time of application. 11

Please select all valid American Heart Association Instructor certifications you currently possess. Certifications must be attached at time of application. Check all that apply.
  • I do not possess any of the AHA Instructor Certifications
  • Advanced Cardiovascular Life Support (ACLS) Instructor
  • Pediatric Advanced Life Support (PALS) Instructor
  • Basic Life Support (BLS) Instructor
  • Prehospital Trauma Life Support (PHTLS) Instructor

12

I understand that only experience obtained after becoming licensed as a Paramedic counts toward meeting the minimum qualifications. Time worked solely as an EMT or EMT-I does not qualify.
  • Yes, I understand.
  • No, I do not understand.

13

Please select the following that best describes your experience.
  • EMT Basic
  • EMT Intermediate
  • EMT Advanced
  • EMT Paramedic

14

Please provide the following information for your Paramedic experience only (do not include EMT experience) :-Employer-Dates employed as a licensed Paramedic (MM/YYYY-MM/YYYY)
15

How many years do you possess teaching Emergency Medical services related courses?
  • No Experience
  • Less than 12 months
  • 1 year or more, but less than 2
  • 2 years or more, but less than 3
  • 3 years or more, but less than 4
  • 4 years or more, but less than 5
  • 5 years or more, but less than 6
  • 6 years or more

16

How many years of experience do you possess as a Field Training officer or Preceptor?
  • No Experience
  • Less than 12 months
  • 1 year or more, but less than 2
  • 2 years or more, but less than 3
  • 3 years or more, but less than 4
  • 4 years or more, but less than 5
  • 5 years or more, but less than 6
  • 6 years or more

Required Question

About the Company

R

Riverside County, CA