Emergency Diversion Mobile Respite Case Manager

Emergency Diversion Mobile Respite Case Manager

Behavioral Health Services

Milford, MA

• ID: 12229-709
• Full-Time/Regular

Riverside Community Care

Love what you do!

Emergency Diversion Mobile Respite Case Manager

The Emergency Diversion Mobile Respite (EDMR) Case Manager operates under the Mobile Crisis Intervention (MCI) Service within the Community Behavioral Health Center (CBHC).

In this vital role, the EDMR Case Manager will collaborate with the MCI team, the Department of Mental Health (DMH), and local community partners to support individuals at risk of emergency department visits, inpatient psychiatric hospitalization, and continued involvement with law enforcement and Mobile Crisis Intervention.

The goal of this role is to promote diversion from emergency services by connecting individuals with appropriate community-based treatment, supports, and resources that foster stability and recovery.

The EDMR Case Manager will:

• conduct comprehensive psychosocial needs assessments to identify strengths, barriers, and service needs
• develop individualized service plans
• coordinate services
• facilitate access to community-based resources and treatment
• collaborate with providers to address barriers to care

Schedule: Full Time, 40 hours

Pay Rate: $25.50/hourly

Why You''ll Love Riverside

We make a true difference in people's lives through rewarding work. Most of our jobs come with great benefits - including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts - both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner's fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Strong organizational skills and the ability to multitask, appropriately prioritize and manage multiple competing demands
• Excellent verbal, telephonic, in-person and interpersonal communication skills required
• Intermediate computer fluency, including Microsoft Office
• Valid driver's license, safe driving record and regular access to a reliable vehicle

Required Experience

• Bachelor's degree in Psychology, Social Work, or related field
• Experience working with or understanding of Mobile Crisis Intervention Services preferred
• Two years'' experience (including internship) working with adults in behavioral health and/or substance use settings, with experience in case management and knowledge of the adult system of care strongly preferred

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.