Alliance/Partner Management, Architectural Services, Best Practices, Budget Management, Budgeting, Business Administration, Capacity Management, Change Management, Cloud Architecture, Cloud Computing, Communication Skills, Computer Science, Computer Security, Cost Control, Customer Training, DNA, Data Recovery, Disaster Recovery, Engineering Management, Enterprise Architecture, Establish Priorities, Green Business, IT Governance, Incident Response, Information Technology & Information Systems, Leadership, Maintain Compliance, Maintenance Services, Management of Information Systems/Technology (MIS), Mathematics, Mentoring, Metrics, Multiplatform/Cross-Platform, Operational Support, Operations Management, Performance Analysis, Performance Management, Performance Tuning/Optimization, Process Improvement, Project/Program Management, Regulatory Compliance, Regulatory Requirements, Risk Management, Safety Standards, Safety/Work Safety, Service Level Agreement (SLA), Software Engineering, Team Lead/Manager, Team Player, Technical Delivery, Technical Leadership, Technical Support
Purpose
The Cloud Engineering Manager oversees cloud strategy, infrastructure design, platform operations, and engineering teams. Leader ensures cloud environments are secure, scalable, reliable, and aligned with business and regulatory requirements. Responsibilities include managing cloud engineers, driving cloud adoption, optimizing cost and performance, and ensuring best practice cloud governance. The role blends technical leadership, cloud architecture expertise, operations management, and people leadership.
Key Duties & Responsibilities
- Execute the organization's cloud strategy and roadmap, ensuring alignment with business goals and technology direction.
- Deploy advanced practices, define new solutions, deliver larger project workstreams: carrying out specified project activities within defined time and quality parameters and ensuring adherence to the prescribed project management methodology.
- Lead, mentor, and develop cloud engineers, manage performance and staffing.
- Align engineering team focused on the operation, maintenance, and repair of IT systems.
- Oversee cloud infrastructure design, implementation, and optimization across multiple cloud platforms.
- Manage monitoring, incident response, capacity planning, backup, disaster recovery, and lifecycle management of cloud infrastructure resources.
- Ensure cloud infrastructure environments follow best practices for security, availability, performance, resiliency, and compliance.
- Drive IT cost efficiency and budget management.
- Maintain relationships with IT service providers and managed service partners.
- Execute the enterprise IT strategy in alignment with organizational business objectives and financial priorities, ensuring technology investments deliver measurable value and support long term growth.
- Enforce IT governance frameworks, enterprise architecture standards, and technology investment prioritization processes to ensure consistent, secure, and strategically aligned decision making across the organization.
- Establish and maintain the appropriate levels of operational support against established Service Level Agreements (SLAs) and other metrics.
- Oversee enterprise infrastructure, cloud platforms, and OT/IT integration, driving incident response, vulnerability management, risk mitigation, and regulatory compliance across all operational environments.
- Ensure the protection of critical infrastructure, operational technologies, and sensitive data by implementing robust security controls, continuous monitoring, and proactive risk mitigation practices across all IT and OT environments.
- Lead end-to-end deliveries, define scope and success criteria of business initiatives and projects.
- Define clear objectives and expectations of direct reports, evaluate performance, provide verbal and written feedback on career growth, and encourage innovative thinking and process improvement.
- Educate leadership, customers, and other stakeholders in the development and implementation of required programs and processes.
Qualifications & Experience
Education
- Bachelor of Science degree in Computer Science, Mathematics, Engineering or Information Systems or a related field or equivalent work experience; MBA in Business Administration preferred
Experience
- Minimum seven (7) years' IT experience in a support environment
- Minimum two (2) years' progressive IT management experience leading teams across multiple sites
- Extensive hands-on multi-site organizational change management experience
Skills and capabilities
- Deep knowledge of various cloud services.
- Ability to guide architectural decisions and mentor engineering teams.
- Skilled in planning, executing, and delivering cloud initiatives.
- Understanding of cloud security frameworks and regulatory requirements.
- Ability to communicate complex technical concepts to diverse audiences.
- Ability to develop, manage, and optimize IT and cloud budgets.
Reporting Relationships
Direct Reports
Key Relationships
Internal
- Head of IT
- Site General Managers and SLT
External
- Key software providers
- Key managed service providers
Core values & Company DNA
Zero Harm Workplace
Because our people are our greatest asset, safety is of paramount importance. It is inherent in every part of our business and is everyone's responsibility to adhere to our safety standards. As a business, it is an integral requirement to not only ensure the safety of our employees, but also the communities in which we operate. We aim to mitigate known hazards and target a zero-harm workplace.
Responsible and Accountable
Act as owners, respect each other as peers and work as a team towards achieving our mission (One team, One Mission). Take initiative. Own up to mistakes and learn from them. Drive change. Lead by example and always look for ways to make things better.
Partnerships
We foster genuine partnerships and deliver on our commitments to partners. Earn trust and create transparency to build and enhance enduring partnerships between our employees, shareholders, stakeholders and with the countries and local communities in which we operate.
Build a Sustainable Legacy
We earn our social license by being a valued member of our host communities by creating economic activity. We manage the impact of our operations and strive to be the industry leader in safety, health and environmental practices.
Results Driven
We are results-driven through agile decision-making and disciplined execution. Keep it simple and deliver fit-for purpose solutions.
World-Class People
Attract and develop strong, world-class people who are informed and involved in the processes of the company. Who act with integrity, and are tireless in their pursuit of excellence.
Be Honest, Transparent, and Act with Integrity
We communicate directly, honestly and transparently. Create platforms to enable employees to feel free to voice their opinions. Act with integrity, always.