Eligibility Specialist I/II - (Bilingual Spanish/Tagalog Required)
Salary
$66,372.80 - $88,961.60 Annually
Location
Napa County South Campus 2751 Napa Valley Corporate Drive, CA
Job Type
Full Time
Job Number
1080-2026-07-01
Department
Health & Human Services Agency
Opening Date
07/01/2026
Closing Date
7/15/2026 5:00 PM Pacific
The Napa Valley
Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of Californias preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valleys strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an Employer
As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the communitys values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE.
The Position
Under direct supervision, employees in this class determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for program caseload administration; initiate and process casework; identify needs and make appropriate referrals for health, social and/or employment services; and perform related work as required. Bilingual Spanish or Tagalog skills required for this vacancy.
This position is located in Self Sufficiency Services Division in Health and Human Services Division. This recruitment is being conducted to fill one full-time position. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. This position will be filled at the I or II, depending on the education, experience, knowledge, skills, abilities and competencies demonstrated throughout the exam process.
Click here to learn more about HHSAs commitment to learning and serving!
Memorandum of Understanding (MOU) Agreed Winter Time Off (WTO):
POSITION REQUIRMENTS
Education and Experience:
To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities. Required minimum qualifications:
Eligibility Specialist I ($31.91 - $37.76 /Hour)
Graduation from an accredited four-year college or university.
OR
Four (4) years of full-time experience performing clerical duties. Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed.
OR
Two (2) years of experience with responsibility for one or more of the following: determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs.
Eligibility Specialist II ($36.10 - $42.77/Hour)
One (1) year of experience performing duties of the Eligibility Specialist I classification.
License or Certificate: *
THE RECRUITMENT PROCESS
Application DeadlineBy 5:00 PM, PST, July 15, 2026Application Screening & Supplemental Question ScoringTentatively scheduled for the week of July 20, 2026
Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.Oral Panel Interview
Dates will be determined once bilingual assessment process has been conducted.
The most qualified candidates will be placed on the eligibility list and may be considered to fill positions for up to one year.
NOTE: The recruitment timeline may be extended to accommodate the bilingual assessment process.
The Human Resources Department reserves the right to change the recruitment process at any time.
Example of Duties
View the full job description including the example of duties of Eligibility Specialist I and Eligibility Specialist II.
Disaster Service Workers
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).
Benefits
Learn more about the benefits package for this position here.
ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION
SALARY -
Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO -
Click here for additional benefits information for Public Services Employees:
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS
EMPLOYMENT INFORMATION
PHYSICAL STANDARDS -
Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -
All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -
FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
01
Instructions for Supplemental Application Questions. The following questions comprise one of the steps in the selection process for this position and are intended to assist you in presenting your qualifications. Only the information you provide in your answers to these questions will be evaluated and scored to determine the best qualified candidates to continue in the selection process for this position. Please be complete and specific in answering the questions as your score will be based on this information. Applications submitted without responses to the supplemental questions will not be evaluated. Although your experience and education should relate back to your application, your application and or resume will not be reviewed when scoring the supplemental questions. Therefore, please be as detailed as possible in your responses to the supplemental questions. I have read and understand the instructions presented above.
02
Being Bilingual (Spanish/Tagalog) is required for this vacancy. Are you proficient in speaking, reading, and writing in Spanish/Tagalog? Applicants will be required to pass a proficiency exam.
03
Describe your educational and/or work experience that would make you the best qualified candidate for this Eligibility Specialist position.
04
Tell us about the ways in which you have contributed to the culture and climate of diversity in your current work
05
Describe in detail your experience working on multiple computer programs simultaneously and your experience learning these programs.
06
Share your experience working on multiple tasks with multiple deadlines and how you stay organized.
07
If selected for this position, a medical screening may be required as part of the pre-employment process. I have read and understand this requirement.
Required Question
Employer County of Napa
Address 1195 Third Street, Suite 110
Napa, California, 94559
Phone 707-253-4303
Website http://www.napacountycareers.com