Eligibility Performance and Coaching Process (EPCP) Database Specialist / 60018695

Eligibility Performance and Coaching Process (EPCP) Database Specialist / 60018695

Salary

$52,100.00 - $88,600.00 Annually

Location

Richland County, SC

Job Type

FTE - Full-Time

Job Number

190598

Agency

Department of Health and Human Services

Division

Eligibility, Enrollment, and Member Services (EEMS)

Opening Date

07/15/2026

Closing Date

7/24/2026 11:59 PM Eastern

Class Code:

AM40

Position Number:

60018695

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

TEC04

Hiring Range - Min.

$52,100.00

Hiring Range - Max.

$53,142.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Failure to provide detailed and complete information may result in your application not being referred.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

The Agencys mission is to be boldly innovative in improving the health and quality of life for South Carolinians.

This position is located in the Office of Eligibility Appeals & Quality, Richland County.

This is an in-office role and not a telecommute or remote position.

Are you the One? We are looking for a Eligibility Performance and Coaching Process (EPCP) Database Specialist who will be responsible for the management of the EPCP database. This includes interpreting, formatting and reporting of data in a useable format for supervisor and manager use. The EPCP Database Specialist is also responsible for documenting processes, guidelines, and procedures for staff statewide, and ensuring the process is implemented consistently and accurately statewide.

• Manage the Structured Query Language (SQL) Database to include oversight of the Eligibility Team's validation of data provided through the Eligibility Performance Staffing Model system. Communicates with IT staff regarding IT processes to ensure data is accurate and system logic is implemented per Eligibility's requirements. Coordinates with internal and external partners to ensure any errors are identified and corrected.
• Maintains written Eligibility Performance and Coaching Process (EPCP) guidelines and procedures that align with the departmental objectives. Regularly communicates these guidelines and procedures at all levels of the Agency as appropriate using both written and verbal communication methods. Coordinates and monitors statewide processes and identifies opportunities for improvement. Executes any ongoing improvements as needed.
• Utilizes Power Business Intelligence (BI) for data analytics and data visualization. Maintains and updates data for trend prediction and analysis. Works with the business and/or management to establish business needs to anticipate upcoming issues where utilizing data and reports will be beneficial. Stays abreast of changes within the agency to conduct relevant data analysis needed for outcome prediction or process modification as practicable. Monitors trends in data and data analytics and uses appropriate tools for data analysis and visualization.
• Attends meetings and training sessions as required. Makes and keeps schedules, completes tasks timely and reports to work timely. Assists eligibility management and senior leadership with projects as assigned. Performs related duties as assigned or required.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs

Minimum and Additional Requirements

A high school diploma and work experience in systems development and maintenance, technical support, the support of database management systems, or any relevant program experience.

A bachelor's degree in a related field may substitute for the required experience.

Additional Requirements:

• Sitting or standing for long periods of time.
• Sitting or standing for long periods of time.
• Lifting requirements: 20 lbs.
• In-office Role.

Preferred Qualifications

• Experience using Power Business Intelligence (BI) and working directly with IT development and support teams.
• Knowledge of methods of research design, data collection, data manipulation, data analysis and presentation of information.
• Knowledge of applicable computer software products.
• Ability to analyze and interpret data using various statistical and mathematical techniques.
• Ability to predict trends and future action based on the analysis of collected information.
• Ability to prepare and present reports communicating the results of data analysis.
• Ability to maintain effective working relationships with others.
• Ability to communicate effectively.
• Ability to manage time and prioritize tasks and projects with competing deadlines.
• Experience using Power BI, SQL, and working directly with IT development and support teams.

Additional Comments

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purpose. All applicants must apply online. All correspondence from the Office of Human Resources will go through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including but not limited to lactation), national origin, age (40 or older), disability or genetic information.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.

• Yes
• No

02

The established hiring range for this position is $52,100 to $53,142. Do you accept this range?

• Yes
• No

03

Do you have a high school diploma/GED or higher?

• Yes
• No

04

Do you have professional work experience in systems development and maintenance, technical support, the support of database management systems, or any other relevant program experience?

• Yes
• No

05

Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.

• Yes
• No

06

How did you hear about this career opportunity?

Required Question

Employer State of South Carolina

Agency Department of Health and Human Services Address 1801 Main Street, Suite 224

Columbia, South Carolina, 29201

Phone 803-898-2670

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.