Electronics Service Technician

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to clients worldwide. The job opportunity below is with one of our clients specializing in biotechnology product development services. The client is dedicated to supplying laboratory equipment, chemicals, supplies, and services essential in healthcare, scientific research, safety, and education. As a global leader in serving the scientific community, the organization generates approximately $40 billion in annual revenue and is committed to making the world healthier, cleaner, and safer. Their global team delivers innovative technologies, convenient procurement solutions, and pharmaceutical services through industry-leading brands.

Position: Electronics Service Technician
Location: West Columbia, SC 29170
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Shift: 1st Shift (Training possibly 8am to 5pm.)

Summary

The Electronics Service Technician / Depot Repair Technician is responsible for troubleshooting, calibrating, repairing, and testing radiation measurement and protection instruments to board and detector levels, with occasional component-level troubleshooting. This role supports instrument calibration, technical troubleshooting, customer support, documentation, and continuous process improvement while ensuring accurate service records and compliance with quality standards. The position also assists with administrative tasks during periods of reduced workload to support overall site operations.

Responsibilities

• Troubleshoot, test, and repair portable instruments and sub-assemblies.
• Perform instrument calibrations using software-driven and manual calibration methods.
• Diagnose and repair electronic and mechanical assemblies to board and detector levels.
• Document repair activities, calibration results, and test reports accurately.
• Enter repair, calibration, and service data into the service management system.
• Communicate with customers regarding equipment failures, repair recommendations, and service status.
• Obtain customer approval upon completion of repair services.
• Maintain accurate, traceable service records, including inventory usage documentation.
• Provide technical support to internal and external customers via telephone.
• Identify process improvement opportunities and recommend efficiency enhancements.
• Report non-conformances and quality issues to Site Quality or Site Management.
• Support site administrative activities during periods of reduced repair workload.
• Maintain compliance with quality, safety, and service standards.
• Perform additional duties as assigned to support business objectives.

Required Skills

• Electronics Certification, Associate's Degree in a technical field, equivalent military training, or equivalent industry experience.
• Minimum 1 3 years of depot/service repair experience preferred.
• Experience troubleshooting electronic and mechanical systems at the board level.
• Knowledge of instrument calibration, testing, and repair procedures.
• Strong troubleshooting and analytical problem-solving skills.
• Experience servicing instrumentation or similar electronic equipment preferred.
• Proficiency with digital multimeters, high-voltage probes, and soldering equipment.
• Ability to read wiring diagrams and follow technical procedures.
• Strong computer skills, including Microsoft Access, Excel, Word, Outlook, Salesforce, and ERP/Inventory systems.
• Experience maintaining accurate service documentation and calibration records.
• Excellent verbal and written communication skills.
• Strong customer service and telephone support skills.
• Ability to troubleshoot technical issues remotely over the phone.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational skills and attention to detail.
• Continuous improvement mindset with the ability to identify process enhancements.
• Ability to work in a fast-paced service environment.
• Safety-focused work ethic.
• Ability to maintain 5S workplace organization standards.
• Willingness to work overtime (up to 4 hours per week) as needed.
• Ability to lift 30 40 lbs.
• Ability to pass required background screenings for site access.