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Electronic Repair (Computers, Game Consoles, Microsoldering)

JK SOLUTIONS LLC

Fairview Heights, IL

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JOB DETAILS
SKILLS
Apple MacBook, Computer Games, Computer Services, Data Recovery, Desktop PC, Detail Oriented, Documentation, Electronics, Gaming, Hardware Repair, High-Definition Multimedia Interface (HDMI), Identify Issues, Integrated Circuits (ICs), Laptop PC, Maintenance Services, Microsoft Windows Operating System, Mobile Devices, Motherboards, Production Systems, Production Volume, Property Maintenance, Quality Control, Quality Management, Schematics, Standard Operating Procedures (SOP)
LOCATION
Fairview Heights, IL
POSTED
16 days ago
Benefits:
  • Employee discounts
  • Paid time off
  • Competitive salary
  • Flexible schedule

We are seeking an experienced Multi-Day Repair Technician to join our team. This role focuses on complex diagnostics and repairs that extend beyond same-day service, including computers, game consoles, board-level repairs, and microsoldering.


The ideal candidate is detail-oriented, production-focused, and capable of independently managing advanced repair queues while maintaining quality, documentation, and turnaround time expectations.


Key Responsibilities


  • Diagnose and repair laptops, desktops, gaming consoles, tablets, and mobile devices
  • Perform board-level repairs and microsoldering
  • Manage multi-day repair workflow and parts tracking
  • Complete advanced troubleshooting for power, charging, data, and logic board issues
  • Document diagnostics, parts usage, and repair notes accurately in work orders
  • Maintain turnaround time (TAT) targets and communicate delays proactively
  • Support same-day technicians with escalated technical issues
  • Follow company SOPs for device handling, quality control, and partner compliance

Required Experience


  • Prior electronics repair experience (2+ years preferred)
  • Strong computer and console repair background
  • Microsoldering / board-level repair experience
  • Experience with diagnostic tools and schematics
  • Ability to manage multiple open repairs simultaneously
  • Strong attention to detail and accountability

Preferred Skills


  • Data recovery experience
  • Advanced console repairs (HDMI, power IC, trace repair)
  • MacBook / Windows board repair
  • Experience in high-volume production environments
  • Knowledge of uBreakiFix / Asurion workflow (preferred)

Compensation & Benefits


  • Competitive hourly pay based on experience
  • Commission and bonus opportunities
  • PTO
  • Growth into Lead Technician or Specialist roles
  • Training support and certification opportunities

What Success Looks Like


  • Consistent completion of multi-day repairs within TAT targets
  • High first-time repair success rate
  • Accurate documentation and parts management
  • Strong collaboration with FOH and same-day technicians
  • Contribution to overall store production and revenue


About the Company

J

JK SOLUTIONS LLC