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Electronic Medical Records Specialist

Novant Health

Matthews, North Carolina

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JOB DETAILS
SKILLS
Acute Care, Analysis Skills, Cross-Functional, Customer Support/Service, Electronic Medical Records, Employee Assistance Plan, HIPAA (Health Insurance Portability and Accountability Act), Health Information Management, Healthcare, High School Diploma, Hospital, Medical Records, Metrics, Multitasking, Patient Care, Physician Verbal/Telephone Orders, Problem Solving Skills, Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Regulations, Regulatory Compliance, Return on Investment (ROI), Telephone Skills, Validation Testing, Vehicle Driving, Willing to Travel
LOCATION
Matthews, North Carolina
POSTED
5 days ago
What We Offer:

Why This Role Matters

The Electronic Medical Records Specialist help ensure the integrity, accessibility, and compliance of patient health records. You will play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function.

 

What You Will Do:

  • Location: ONSITE, Novant Health facilities in the Charlotte region.
  • Schedule: Monday - Friday, 8:30am - 5:00pm with weekend and holiday rotations.
  • Perform discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning.
  • Provide department phone coverage, order medical records from off-site vendors, and support accurate and secure patient records by monitoring and maintaining information management standards and systems.
  • Perform on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail.
  • Deliver professional customer service to callers and visitors of the Health Information Management department, addressing inquiries and resolving issues promptly.
  • Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations.
  • Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
  • Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments.

What You Will Need:

Required:

  • High School Diploma or GED.
  • 3+ years of equivalent work experience with similar work assignments roles and responsibilities, or zero years of experience with RHIT or RHIA licensure.
  • Ability to drive/travel to multiple locations/facilities as needed.
  • Excellent analytical and customer service skills.
  • Ability to successfully complete generic and department-specific skills validation and competency testing.
  • Ability to multitask and work independently with limited supervision and meet standardized productivity metrics/goals.
  • Strong working knowledge of HIPAA requirements.
  • Comfortable in a computer-based workflow.
  • Working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.

Preferred:

  • RHIT license.
  • Associate Degree.
  • Experience with the EPIC EHR and/or Hyland On Base scanning application.

What’s In It for You:

  • Comprehensive benefits include medical, dental, vision, and life insurance.
  • Retirement fund with matching contributions.
  • Tuition assistance for qualifying team members.
  • Employee assistance programs and discounts.

About the Company

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Novant Health