Electro-Mechanical Field Service Specialist, Material Handling

Your day, your impact

Roll out at sunrise, stock your service vehicle, and hit the road to a customer site somewhere in the Midwest. You’ll plug into a forklift’s diagnostic port before coffee cools, tune a conveyor’s drive after lunch, and talk a warehouse manager through timelines and next steps before closing out meticulous service notes. Between visits, you’ll sync with our in-house tech support and parts teams to keep repairs moving and customers productive—all while upholding strict safety practices.

What you’ll tackle

• Diagnose, repair, and maintain material handling equipment on-site (forklifts, conveyors, pallet jacks, automated systems).
• Execute scheduled preventive maintenance to prevent unplanned downtime.
• Install or assist with commissioning new equipment at customer facilities.
• Capture accurate service reports, work orders, and maintenance logs.
• Communicate clearly with customers regarding findings, timelines, and technical recommendations.
• Follow safety standards and company policies at all times while on customer premises.
• Coordinate with internal technical support and parts teams to resolve complex issues.

What you bring

• High school diploma or GED; technical/trade school training preferred.
• 2+ years working with mechanical, electrical, or hydraulic systems (material handling experience is a plus).
• Strong troubleshooting instincts and analytical problem-solving.
• Valid driver’s license and clean driving record.
• Willing and able to travel approximately 50% across the Midwest; overnight trips may be needed.
• Professional communication and customer service skills.
• Capable of lifting up to 50 lbs and working in varied environments (warehouses, distribution centers, and similar sites).

Core proficiencies

• Mechanical troubleshooting
• Electrical troubleshooting
• Electrical repair
• Reading and interpreting electrical schematics
• Equipment installation