Electrical Qualification Agent

Job Title: Electrical Qualification Agent

Job Summary:

We are looking for a talented Electrical Qualification Agent to join our team specializing in quality, inspection, and safety for our location in Detroit, MI, or other major metropolitan areas within the state. This role requires 90% or more travel and plays a critical part in ensuring compliance, safety, and operational excellence across electrical installations and services.

Key Responsibilities:

• Driving Electrical Safety and Compliance: Ensure all electrical work performed by Cummins employees or subcontractors complies with NEC and state regulations. Conduct site visits, perform safety audits, and confirm adherence to compliance standards.
• Managing Permits and Documentation: Obtain and manage electrical permits for all jobsite activities across multiple states and municipalities. Review design criteria, specifications, and documentation to ensure compliance with NEC/NFPA70e codes.
• Supporting Technician Development: Monitor and maintain technician trainee cards, hours, and continuing education requirements to ensure compliance with state regulations.
• Collaborating Across Teams: Work closely with PEM/PM/Data Center and Start & Test teams to align schedules with permitting requirements. Participate in electrical safety meetings and foster a culture of safety and teamwork.
• Maintaining Regulatory Relationships: Build and sustain working relationships with state, city, and local agencies to ensure smooth operations and compliance.

Objectives:

### Objective 1: Create a Better Work Environment

• Safety: Contribute towards the journey to "safety interdependence" by watching out for myself and my peers supporting the goal of working injury free.
• Find It Fix It: Actively participate in the "Find It Fix It" program completing targets each month.
• Q1-Q2 Target is 4 per month. Q3-Q4 Target is 8 per month.
• Safety Six: Ensure compliance with safety six (safety glasses, cut resistant gloves, safety shoes, LOTO, wheel chocks, quality JSA).
• Incident Reporting: Ensure all incidents (Near Miss / Property Damage) as well as concerns of injury are reported immediately leveraging Axiom for injuries as appropriate.
• JSO: Participate in the JSO process by completing at least two JSO per month achieving 4.0 quality.
• JSA: Develop a working knowledge of the ANVL tool to support service techs through the JSA process.
• Cleanliness/Housekeeping: Maintain a clean working environment.
• Toolbox Talks: Actively participate in weekly toolbox talks.
• Compliance Training: Ensure Annual Compliance Training for my position is completed.
• Safety Meetings: Support and actively participate in monthly safety meetings.
• Employee Engagement: Participate in employee surveys educating myself on priority practices and how they apply in my role.
• Organizational Health: Support programs my site executes to drive improvement in organizational health.
• Investing in our Communities and Planet: Participate in at least one event scheduled in my location this year.
• EEEC: Participate in at least one event scheduled in my location this year.
• Planet 2050: Facilitate/Support all eco-funded projects and complete at least one eco-efficiency project supporting Planet 2050 in every location in my area.

### Objective 2: Improve Customer Experience (Service Delivery, Growth, Profitability)

• NPS: Support improvement in Service NPS scores to 75% by:
• Welcome customers professionally by greeting them or answering the phone as quickly as possible.
• Contribute to customer retention by addressing customer concerns before the interaction has ended.
• Support a high level of Customer Excellence by responding to email and phone messages in a timely manner.
• Support General Manager by highlighting Net Promoter Score data/feedback during monthly Parts/Service Department team meetings by looking at individual work orders / OEs for compliance and learning from them.
• Maintain an open line of communication with customers and employees & Washington Labor & Industries Organization.
• Analyze and streamline processes to improve efficiency and avoid missteps.
• Establish a process to maintain organized and effective files.

### Objective 3: Support a Leadership Culture that Ignites Teamwork

• Performance Management (TMS): Complete my self-assessment during the midyear and yearend process.
• Stakeholder Feedback: Ensure I ask for stakeholder feedback as part of the TMS process.
• Uphold Cummins values of Integrity, Caring, Diversity and Inclusion, Teamwork, and Excellence.
• Work together as a team to accomplish our 'common' goals.
• Maintains employee confidentiality.
• IDP: Partner with my supervisor embracing IDP development for myself with a minimum of one IDP.
• Demonstrate my impact in leading others by role modeling and championing Cummins Leadership Behaviors while creating a culture of appreciation.
• Creates the right environment.
• Thinks strategically and sets the aim.
• Is Authentic and builds trust.
• Engages in constructive conflict.
• Ensures alignment (playbook).
• Demonstrates individual and collective accountability.
• Fosters open communications.

### Objective 4: Day to Day functions of the role

• Primary duties include inspecting new electrical installations, reviewing plans, issuing permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records.
• Hold a current State electrical license with required hours and continuing education credits.
• Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states.
• Area of responsibility will include primary home state as well as reciprocal states.
• Act as a qualification agent of Electrical systems, including medium/high and low voltage power systems in a variety of environments:
• Generator installations and service
• Electric vehicle charger installation and service
• Loadbank testing
• Marine power generation
• Hydrolyzers
• Understand and be ready to carry out the duties of a qualification agent which include the following:
• Ensure that all electrical work performed by Cummins employees complies with the electrical installation rules and laws of the state.
• Ensure that all electrical safety procedures are utilized.
• Perform site visits, perform JSO and confirm electrical safety compliance is being adhered to.
• Ensure that all electrical labors, permits, and licenses required to perform electrical tests are used and we are following all state electrical laws and regulations.
• Obtain electrical permits for all State and or local activities and reciprocity states as required.
• Review design criteria, specifications, drawings, equipment submittals, and other documentation pertinent to qualification.
• Qualification agent is responsible for technicians to keep trainee cards up to date.
• Hours for our technicians to qualify for electrical tests will be monitored and submitted to the state by the qualification agent.
• Qualification agent will ensure the techs are renewing their trainee cards and completing the education courses to stay in compliance.
• If required, make note in job story that inspection has been completed or attach a virtual screenshot of the confirmation e-mail in Cummins operations systems.
• Maintain a working relationship with the State Department of Industrial Relations (if required).
• Maintain any State compliance with confidence testing requirements.
• Work with Electrical Safety Coordinator and participate in electrical safety meetings as required with all Power Generation Techs and Electric Vehicle Techs to ensure all technicians are up to date on the latest state requirements and drive an improved safety culture.
• Understand if we need a specific license(s) to do business in individual cities or municipalities.
• Work with the PEM/PM teams to ensure schedules align with permits.
• Work with the start and test team on permitting and compliance for any testing.
• Attend meetings as required, both virtual and in-person.
• Other duties as assigned or required for the position.

Responsibilities:

To be successful in this role, you will need the following:

• Business Insight: Demonstrates a strong understanding of business operations and market dynamics to advance organizational objectives effectively.
• Effective Communication: Develops and delivers clear, concise, and audience-specific communication across multiple channels to foster understanding and alignment.
• Customer Focus: Builds and maintains strong relationships by delivering solutions that prioritize customer needs and create long-term value.
• Managing Complexity: Analyzes and synthesizes large volumes of information, including conflicting data, to identify patterns and solve problems efficiently.

Education, Licenses, Certifications:

• College, university, or equivalent degree required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Intermediate level of relevant work experience, including team leadership experience, required.

Qualifications:

• Primary duties include inspecting new electrical installations, reviewing plans, issuing/pulling permits, educating stakeholders, enforcing codes and standards, and maintaining compliance records.
• Maintain and keep current Master Electrician license, equivalent master license, or other required licenses in QA's home state as well as any reciprocal states as required by or requested by Cummins.
• Maintain proper hours of work and any associated continuing education credits.
• Hold or be willing to apply for a reciprocity electrical license for any applicable reciprocal states.
• Act as qualification agent of Electrical systems, including medium (high) and low voltage power systems in a variety of environments:
• Generator Installations and Service
• EV Charger Installation and Service
• Loadbank Testing
• Marine Power Generation
• Hydrolyzers
• Fuel Cells
• Ensure that all electrical work performed by Cummins employees or subcontractors complies with NEC and the electrical installation rules and laws of the State.
• Regularly travel and perform site visits for checklist review, perform JSO's, electrical safety audits, and confirm that all work is being performed within compliance and safety rules.
• Ensure that all electrical labors, permits, and licenses required to perform electrical testing, installation, repair, or commissioning have been pulled, in place, and displayed accordingly.
• Review to ensure that Cummins or any Cummins subcontractors are adhering to all NEC and State electrical laws/regulations.
• Obtain electrical permits