Basic Life Support (BLS), Cardiac Monitoring, Conflict Resolution, Cost Control, Documentation, Electrocardiogram, Establish Priorities, Healthcare, High School Diploma, Interpersonal Skills, Medical Assistance, Medical Office, Medical Records, Outpatient Care, Pager, Patient Care, Patient Safety, Performance Management, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Records Management, Team Player, Time Management
Job Summary:
The EKG Technician is responsible for performing EKGs, as well as other tasks associated with an EKG.
Essential Duties and Responsibilities
- Supports and promotes the mission and values of Covenant Health Ministry.
- DIAGNOSTICS: CLINICAL PRACTICE AND PATIENT CARE
- Performs EKGs as ordered by all Providers (in-patient, out-patients)
- Identifies patients by established policies that include the use of ID bands.
- Reviews patient face sheets for accuracy and completeness.
- Schedules and places Holter Monitor.
- Responsible for carrying EKG pager during working hours and responding promptly to all pages.
- Prioritizes patient care needs in the EKG department.
- Assumes responsibility for the completion of workload during his/her shift.
- Patients are promptly admitted for an exam with no more than a 15-minute wait past appointment time.
- Prepares room before patient use and cleans room after each patient.
- Maintains supplies to ensure adequate levels are always available.
- Assists physicians/offices in obtaining reports in the system or printable copies, if requested of patient exams promptly and can answer questions regarding specific patients.
- CLERICAL & QUALITY: COMMUNICATION AND PATIENT SAFETY
- Demonstrates effective verbal and non-verbal communication techniques.
- Directly addresses issues with the persons involved.
- Assures issues are addressed through appropriate use of the chain of command.
- Displays professional, positive perspective at all times, including when faced with difficult circumstances.
- Develops an environment in which quality patient care can be delivered.
- Test results/tracings are of appropriate technical quality without the need for additional
- re-examination.
- Tracks ordered EKGs that aren't completed. Appropriately forwards records to management for review.
- Keeps accurate daily error log.
- Promptly responds to orders that are incorrectly entered or not performed and notify
appropriate department.
- Identifies patient information errors and/or poor-quality EKGs and provides remediation.
- Communicates written messages in an accurate, appropriate legible format.
- OPERATIONAL / DOCUMENTATION / GENERAL DUTIES:
- Assists front desk staff to ensure appropriate tests are ordered and recorded on Outpatient forms.
- Acts as a resource to support staff as needed.
- Assists with problem-solving and conflict resolution to maximize team performance.
- Participates in aspects of care and unit activities with other personnel in order to meet patient needs and maximize team performance.
- Assists other healthcare members in rendering patient care.
- Effectively controls costs through economical use of supplies, linen, personnel, and equipment.
- Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time.
- Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role.
- Other duties as consistent with this role.
Job Requirements
Job Knowledge and Skills
- Responsible, supportive team player.
- Ability to work well in high-stress situations.
- Strong interpersonal skills.
Education and Experience
- High school diploma or GED required.
- Completed EKG course.
- Basic Life Support certification required.
Covenant Health Mission Statement
We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.
Our Core Values:
We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.
We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.
We work in partnership, dialogue and shared purpose to create healthy communities.
We deliver all services with the highest level of quality, while seeking creative innovation.
Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).
Comp Range:
$18.62 - $25.64
Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.
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St. Mary's d'Youville Pavilion