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EHR Program Manager/Director

Convergenz

Boston, MA

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JOB DETAILS
SKILLS
Change Control, Change Management, Communication Skills, Data Migration, Decision Support, Documentation, Government, Health Information Technology, IP Multimedia System (IMS), Knowledge Transfer, Leadership, Medical Record System, Operations Planning, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Project Management Certification, Project Management Professional (PMP), Project Tracking, Project/Program Coordination, Project/Program Management, Reporting Dashboards, Risk, Risk Management, Status Reports, Support Documentation, Technical Support, Test Data, Testing, Time Management
LOCATION
Boston, MA
POSTED
Today

The Deputy Project Manager / PMO Support will serve as a key member of the Project Management Office (PMO) for technical projects supporting clients on the Public/Federal side of the firm. This role supports the Program Director and PMO Lead in managing day-to-day operations, coordinating across workstreams, and ensuring timely delivery of milestones.

The Deputy PM will help drive governance, risk management, reporting, and stakeholder engagement across state/federal health organizations and health environments. This role is critical to maintaining momentum, resolving issues, and ensuring alignment across a complex, multi-agency implementation.

Key Responsibilities:

Program Coordination and Oversight

  • Support the PMO Lead in executing the TruePMO? methodology, including planning, execution, monitoring, and control activities.

  • Maintain integrated master schedules (IMS), risk registers, decision logs, and KPI dashboards.

  • Coordinate across functional teams (clinical, technical, training, testing, data migration) to ensure alignment and timely delivery.

  • Facilitate weekly solution checkpoints, cross-PM touchpoints, and risk management sessions.

  • Track deliverables and dependencies across implementation phases and agency stakeholders.

 

Governance and Stakeholder Engagement

  • Participate in governance structures including the Executive Steering Committee, Project Leadership Team, and Functional Teams.

  • Prepare briefing materials, meeting agendas, and decision support documentation for governance bodies.

  • Escalate risks and issues to appropriate governance levels using structured RACI models.

  • Ensure agency priorities are reflected in decision-making and milestone planning.

 

Reporting and Communications

  • Develop and maintain project dashboards, status reports, and executive summaries.

  • Coordinate with communications and change management teams to align messaging and stakeholder updates.

  • Support readiness reviews, go/no-go assessments, and post-go-live evaluations.

  • Ensure transparency and accountability through structured reporting and documentation.

 

Risk and Issue Management

  • Monitor project risks and issues, ensuring mitigation plans are in place and tracked.

  • Facilitate issue triage and resolution across vendors, agencies, and internal teams.

  • Support change control processes, including impact assessments and documentation.

 

Surge and Sustainment Planning

  • Assist in planning and executing surge staffing for build, testing, training, and go-live phases.

  • Coordinate knowledge transfer and stabilization activities post-go-live.

  • Support transition planning to operations and maintenance (O&M) teams.

What You Will Do:

  • Bachelor’s degree

  • Minimum 7 years of experience in project management, with at least 3 years in healthcare IT or public sector programs.

  • Proven success supporting large-scale EHR implementations.

  • Strong understanding of PMO operations, governance, and stakeholder coordination.

  • Experience with integrated master scheduling, risk management, and reporting tools.

  • Excellent communication, facilitation, and documentation skills.

What Would Be Nice To Have:

  • PMP or equivalent project management certification.

  • Experience with federal/state EHR implementations, including VA or DoD.

  • Familiarity with state agencies and governance structures.

  • Experience with TruePMO? or similar structured PMO methodologies.

About the Company

C

Convergenz

"An Opportunity to Help"

It started on day one. Convergenz, LLC began in July 2000, at what was fast evolving into the “Dot Com bust” and a rapid rise in unemployment. Our own customers were getting laid off en masse and sending us their resumes, desperate for work. Despite the recession that followed, little by little, we were able to successfully help find people opportunities; and as a company survive this difficult time in our economy. Over ten years later, our mission of connecting people with jobs has never seemed more important.

By the nature of the Staffing Industry, Convergenz is in a unique position to help, and positively affect peoples’ lives. For over a decade we have been able to assist professionals through historically turbulent times in the American economy. From the Dot-Com bubble, through the post 9/11 wave of layoffs, and the “Great Recession” of 2008—we have been able to offer help and resources to people who have needed access to new career opportunities. Whether it was making a major career change, or simply needing to be placed on a contract assignment to get through “right now”—we hope that we are able to help our consultants and clients through these times of uncertainty.

When we think of what sets us apart from our competition, we immediately come back to the fact that we have big company success but do it with a small company touch. Hands on, no red-tape, responsive to peoples’ needs, inquiries, and requests. In other words—Provide Great Service All the Time. When we founded Convergenz, we set out to build a firm that we would want to work for. Be a successful business – but do it the right way, in the boardroom and in the community.

Every day is an exercise in self-reflection —we look to get better, to learn, and grow. We set out to make a positive difference every day, and take pride in the results.
COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
https://conv.com/