Education Support Specialist

Advance Services

Salinas, CA

JOB DETAILS
SALARY
$22–$30 Per Hour
SKILLS
Administrative Skills, Call Centers, Computer Programming, Computer Science, Customer Relations, Customer Service Software, Customer Support/Service, Data Management, Detail Oriented, Document Management, Educational Technology, Identify Issues, Learning Management System (LMS), Microsoft Excel, Microsoft Word, Multilingual, Organizational Skills, Presentation/Verbal Skills, Resolve Customer Issues, Spanish Language, Tax Accounting, Time Management, Writing Skills, eBooks
LOCATION
Salinas, CA
POSTED
10 days ago
Education Support Specialist

We are now hiring! We are seeking a detail-oriented and tech-savvy Education Support Specialist to support our growing educational programs for tax professionals nationwide. This role combines customer support, LMS administration, reporting, and data management to help deliver high-quality bilingual education experiences.
The ideal candidate is organized, proactive, customer-focused, and comfortable working with technology and educational systems.

Pay: $22.00-$30.00
Shift: Mon-Fri 8am-5pm

Job Duties:
  • Reporting & Tracking
  • Report education hours to the IRS and CTEC
  • Track rejected education hours and contact clients to resolve issues
  • Create and maintain course codes
  • Learning Management System (LMS) Support
  • Create and update LMS course information
  • Build course shells and upload educational content
  • Create e-books and upload questions into question banks
  • Connect and quality-check course materials
  • Support students and clients with education-hour inquiries
  • Troubleshoot course access and technical issues
  • Assist call center teams with support calls and chats as needed
Qualifications:
  • Strong reading, writing, and arithmetic skills
  • Comfortable learning and using LMS platforms and customer service software
  • Excellent verbal and written communication
  • Proficient in Microsoft Word and Excel
  • Ability to manage large documents and basic Excel formulas
  • Strong time management and organizational skills
  • Bilingual Spanish preferred but not required
  • Degree in computer science or programming
 
Why work for Advance Services, Inc. 

  • Advance Services is for and about people; we are your employment specialists. 

  • Enjoy our easy application process. 

  • You NEVER pay a fee! 

  • Weekly pay. 

  • Fun Safety and attendance incentives. 

  • Health Benefits to keep you and your family healthy. 

  • Great Referral Incentives. 

  • Advance Services partners with the top companies in the area! 

Apply for this job by clicking the apply button.  You will be directed to our website, www.advanceservices.com  

Please select a branch near you or call our office at 408-767-2797 

Stop in and see our experienced, bilingual, and friendly staff today at 8021 Kern Ave., Gilroy, CA 95020 

Advance Services is an equal opportunity employer 
#429

About the Company

A

Advance Services

COMPANY SIZE
1 to 9 employees
INDUSTRY
Manufacturing - Other