Education Support Assistant

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro.  All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.

If this sounds like a purpose that you would like to share in, please consider the opportunity below.

Hiring Salary Range: $20,800 - $21,091  Full Salary Range: $20,944 - $26,335 Annually

Work Schedule:20 hours weekly, Tuesday - Friday 10:00 AM - 3:00 PM, with occasional weekend or evening event hours.

In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny®

If this promise resonates with you, there's a strong possibility that we'd like to partner with you too! GPL, recognized as the parent organization of the City of Greensboro's Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships and curating rich print and digital collections, all in an effort to make meaningful, measurable and desirable differences in the lives of our customers and the community as a whole.

Primary Duties/Brief Description of Work:

The Education Support Assistant (Clerk) assists the education/programming staff with clerical duties and provides support for volunteer/docent activities, including backup as a front desk welcome person and program docent.

Responsibilities and duties:

• Preparation of invoices for the bookkeeper.
• Maintenance of daily activity reports and entry of visitor data for statistical reports.
• Coordinate and maintain the Traveling and Trouped Trunk programs, including scheduling docent volunteers and preparation and cleaning of the trunk materials.
• Assist at the front desk welcome center as needed and serve as backup for docent volunteers.
• Assist with public programming weekend events and volunteer hospitality events.
• Assist with the maintenance and organization of education areas.

The selected applicant must possess great communication skills to ensure consistent high-quality customer service to a diverse visiting public and school populations, including students and teachers. Competencies required for the position are knowledge of museum or educational activities and safe work practices. The person in this position must be detail oriented with organizational and data entry skills and the ability to comprehend and follow oral and written instructions. Must be able to perform the physical duties of the job and be able to work flexible hours including weekends and evenings.

This position is Non-EXEMPT and is subject to the overtime provisions of the Fair Labor Standards Act.