Overview
This position would drive education and training strategies to elevate artistry, product knowledge, service execution, and selling capabilities across field teams. This is a hybrid position reporting into the support center in Plano Texas and store travel is required.
Essential Functions:
Drive education and training strategies to elevate artistry, product knowledge, service execution, and selling capabilities across field teams.
Primary Duties:
Develop training programs for product launches, artistry, skincare, fragrance, and tools
Deliver in-person and virtual training sessions for store teams and leaders
Oversee digital learning content and certification programs
Ensure hygiene, sanitation, and compliance standards are met
Partner with Marketing and Product teams on launch readiness
Evaluate training effectiveness and adjust based on performance and feedback
Support store leaders with coaching tools and development resources
Knowledge, Skills and Experience
• Minimum: 5+ years in retail training, education, or field leadership
• Preferred: Bachelor’s degree; cosmetology, esthetics, or artistry certification
Compentencies:
Strong facilitation and presentation skills
Deep beauty product knowledge
Ability to influence and engage teams
Strong organization and program management
Results-driven mindset tied to sales and service
Cross-functional collaboration
Working conditions & physical requirements
This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.
Benefits:
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
#LI-Hybrid