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EDI Support Analyst

Iconma

Remote, CA(remote)

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JOB DETAILS
SALARY
$29.55–$31.89 Per Hour
SKILLS
Analysis Skills, Business Administration, Career Development, Communication Skills, Customer Support/Service, Detail Oriented, Documentation, Electronic Data Interchange (EDI), Health Insurance, Health Plan, Healthcare, Microsoft Office, Operational Audit, Operational Improvement, Operational Support, Operations Research, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Quality Assurance Methodology, Root Cause Analysis, Standard Operating Procedures (SOP), Standards Development, System Test, Test Plan/Schedule, Time Management, Training/Teaching, Writing Skills
LOCATION
Remote, CA(remote)
POSTED
4 days ago
Our Client, a Health Insurance company, is looking for an EDI Support Analyst for their Remote location.
 
Responsibilities:
  • 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
  • 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
  • 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation,
  • 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
  • 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.
 
Requirements:
  • Education level: Bachelor's Degree
  • Education details: Business Administration
  • Experience: 2 years experience in (level 2 or above) operational role.
  • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
  • The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
  • Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
  • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.
  • Ability to recognize, analyze, and solve a variety of problems., Proficient
  • Highly proficient in Microsoft Office and similar applications., Proficient
  • Organized, detail-oriented while meeting strict deadlines. , Proficient
  • Excellent communication skills both written and verbal., Proficient
  • Demonstrate ability to work independently, Proficient
 
Why Should You Apply?  
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/