Aufgaben About UsWho is Mercedes-Benz Financial ServicesMercedes-Benz Financial Services part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle. Why work at Mercedes-Benz Financial ServicesWorking at Mercedes-Benz Financial Services is more than a job - its an opportunity to join an innovative team where you are valued for your contributions. As an employee you will experience career development in a positive employee-centric environment. Were a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable friendly environment and relaxed inclusive culture. BenefitsWhen working at Mercedes-Benz Financial Services you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.As a new employee you will have the opportunity to take advantage of the following benefits that go beyond - beginning day oneGet Rewarded Competitive salary plus an annual bonus based on company performance andor personal yearly performanceNeed a vacation How about just some time for YOU In addition to our vacation time youll receive fifteen 15 additional corporate holidays which will allow you to celebrate religious holidays or escape to the spa Designed to be flexible we let you decide which days are most important to youRide in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease ProgramWe want you to be healthy Outstanding medical dental and vision insurance employer-paid short and long term disability plus on-site exercise facilitiesIs your family growing Enjoy generous paid Family Leave Programs - Six Weeks for New Parents Adoption Expense Reimbursement Programs - up to 6k per childWant to go back to school Tuition Assistance Scholar Program - receive up to 8k in vouchers to complete business-related coursework6k for undergraduate8k for graduateJob OverviewThe eContracting Operations Supervisor leads ongoing eContracting initiatives that advance the digitalization of the contracting process for Mercedes-Benz Financial Services. This role manages vendor dealer and field relationships supports DMS switches and buysell activities and leads the review of enhancements and automation opportunities to further develop the solution in alignment with business and compliance needs. The Supervisor leads a team of Specialists who support the execution and advancement of the eContracting strategy. The Supervisor also ensures adherence to MBFS processes and protocols including proper documentation and secure data storage.The Supervisor works closely with the eContracting and Contract Originations teams to move strategic initiatives forward. Responsibilities include facilitating brainstorming and strategy discussions reviewing compliance requirements with internal stakeholders and external vendor partners analyzing reporting identifying digital creation and signing trends and providing recommendations based on findings. This position also coordinates stakeholder meetings prepares agendas documents meeting notes and communicates next steps. In addition the Supervisor provides operational support for eContracting processes in close collaboration with Funding and Credit Operations Management. The role requires subject matter expertise a current understanding of eContracting and funding requirements and the ability to identify potential performance legal or process impacts as issues arise.ResponsibilitiesLead coach and develop a team of Specialists supporting eContracting initiatives. Drive performance through coaching productivity monitoring performance management and employee engagement while fostering a Customer One" service culture. 30Oversee daily eContracting operations ensuring eContracting activities are executed accurately efficiently and in compliance with MBFS requirements. Provide ongoing operational support troubleshoot issues and maintain continuity across all eContracting processes. 25Analyze reporting to identify trends risks and opportunities related to eContracting performance and dealer adoption. Provide actionable insights and recommendations to improve efficiency increase digital utilization and support ongoing process improvements. 20Act as the primary liaison for external vendors and internal stakeholders including DMS providers Deal Exchange partners DRMs and cross-functional teams Funding IT Legal Contract Originations. Ensure alignment coordination and execution of required activities. 10Drive eContracting strategy through cross-functional collaboration including leading projects managing enhancements supporting DMS integrations and facilitating strategy discussions. Coordinate meetings track deliverables and ensure timely execution of initiatives. 10Ensure adherence to MBFS policies funding requirements and regulatory standards. Maintain documentation support compliance reviews and identify potential risks. Serve as the eContracting subject matter expert providing guidance on process system functionality and business impacts. 5 Qualifikationen QualificationsApplicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.This position requires a minimum of 3 years of overall work experience. Preferred experience includesBusiness-General 3 yearsFunding 2 yearsStrategyVendor Management 1 yearEducationHigh School DiplomaGED is required Bachelors Degree is preferred.SkillsAnalytical skillsAbility to collect data and establish facts and identify trends and variancesPC skillsMicrosoft OfficePresentation skillsProblem Solving skillsProject Management skillsAdditional SkillsPreferred but not required Knowledge of NFA Alfa COS eDiscounting eContracting FAW and MB AdvantageAttention to detailCommunication skillsProblem solving and analysisTeamwork and collaborationPlanning and organizing detail orientedStrategic thinkingRecommended PrerequisitesDiscounting Sup Retail Credit Collections LeaderSup Customer Service LeaderSup Posting StatementIf you were not re-directed successfully after clicking the Apply for this job" button please click the following link to search and apply for the role on the local career portal httpsdaimler.taleo.netcareersectionexjobsearch.ftlMercedes-Benz Financial Services offers competitive salary performance-based bonuses and a full suite of benefits including 401K with match generous vacation and personal time a Mercedes-Benz car program as well as flexible work arrangements.EEOMinoritiesFemalesDisabledVetsLI-JM2