Ecommerce social media specialist

Are you an ambitious, creative digital marketer looking to grow your career with an e-commerce company? We are seeking a Social Media & Digital Marketing Specialist to manage our online brand presence, create engaging ad campaigns, and drive customer interaction.

This is a full-time, temp-to-perm opportunity perfect for a self-starter who loves digital creation and text-based communication, social media, and using AI to help create.

salary: $18.99 - $19 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: No Degree Required

Responsibilities

• Answering Inquiries: Replying to high volumes of customer emails regarding order statuses, tracking numbers, tracking lost packages, and return policies.
• Social Media Moderation: Answering direct messages (DMs) and comments on Facebook, Instagram, or TikTok from customers asking questions about products ("Does this come in blue?", "When will this restock?").
• Review Management: Responding to public reviews (both positive and negative) on the website, Google, or Amazon to maintain a great company reputation.
• Product Listings: Adding new items to the website (Shopify, Amazon, eBay, etc.), writing product descriptions, and uploading photos.
• Inventory Tracking: Checking to ensure items listed as "in stock" match what is actually available in the warehouse so customers don't buy sold-out items.
• Content Scheduling: Planning and scheduling posts a week or two in advance so the company's social media never looks abandoned.
• Using AI for Efficiency: Using tools like ChatGPT to quickly write catchy captions, generate email subject lines, or rewrite boring product descriptions to save time.

• social media savy (1 year of experience is preferred)
• Computer savy (5 years of experience is preferred)
• Self starter
• digital marketing
• high volumes of customer email
• Order tracking
• tracking lost packages
• AI savy
• 
  Qualifications
• Years of experience: 0 years
• Experience level: Experienced
• 
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.