Analysis Skills, Billing, Billing Software, Business Intelligence, Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, Identify Issues, Legal, Microsoft Office, Performance Goal Setting, Problem Solving Skills, Spreadsheets, Staff Development, Team Player, Time Management, Vision Plan, XML (EXtensible Markup Language)
This
role reports to the Senior Billing Manager.
Responsibilities include:
- Supervising,
training, motivating a team of eight to nine direct reports and
contributing to the development and advancement of team members by setting
goals for performance and deadlines that comply with the Billing
Department’s plans and vision.
- Organizing
workflows and ensuring that direct reports understand their duties or
delegated tasks, and monitoring employee productivity and providing
constructive feedback and training when needed.
- Enhancing an
existing organizational system for the eBilling team to track and follow
up with clients and firm contacts to resolve ongoing issues such as
invoice rejections and resubmissions, and communicating with the
management team daily by providing updates and recommendations to address
all eBilling-related holdups.
- Tracking
resubmission deadlines across a variety of key corporate clients and
coordinating with billing specialists regarding pending issues to resolve
reductions in a timely manner, and communicating with the Supervisors and
the Regional Managers involving areas of concern and non-performance.
- Demonstrating a
mastery understanding of the functionality and submission requirements for
all major eBilling sites and understanding the nuances of each site and
their requirements for submission. Sites include, but are not limited to:
LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO,
BillingPoint, Corridor.
- Utilizing Excel
functions to efficiently pull reports, create spreadsheets and
manipulating complicated LEDES files (LEDES1998, LEDES98BI, LEDES98BI V2,
XML) and troubleshooting technical issues for submission.
Qualifications:
- Must communicate
effectively with all levels of personnel.
- Must have
excellent attention to detail and work well under pressure.
- Must be able to
manage competing requests and prioritize according to firm and client
deadlines.
- Ability to work
OT when necessary
Experience:
- College degree
is preferred, but not necessary.
- Minimum of five
years of legal e-billing experience is required for this role.
- Experience
working with eBillingHub or BillBlast is preferred and experience working
with Aderant billing software is a plus.
- Candidate must
have strong technology skills, including MS Office Suite, and an ability
to leverage technology in work processes.
C
Consultative Search Group