eBilling Manager

• Lead the end-to-end electronic billing function, ensuring invoices are prepared, reviewed, and submitted accurately within required timelines
• Manage billing calendars, deadlines, and client-specific requirements to support timely submissions and minimize rejections or delays
• Establish consistent procedures and standards that improve accuracy, efficiency, and consistency across a multi-office environment
• Review current processes and identify opportunities to streamline workflows, increase automation, and improve overall operational effectiveness
• Manage and develop a team of billing professionals, providing coaching, guidance, workload oversight, and performance support
• Partner with department leadership on team planning, training, hiring support, process changes, and broader department initiatives
• Assist with special projects, system enhancements, and technology-related initiatives that support the billing function
• Handle confidential client, firm, and financial information with professionalism, discretion, and sound judgment

Requirements:

• Bachelor's degree preferred, along with 5+ years of progressive experience in finance, accounting, or billing operations within a global legal or professional services environment
• Experience overseeing and developing teams, ideally within a client-service-driven organization
• Strong technical aptitude, including advanced proficiency in Microsoft Office and experience utilizing financial systems and billing technologies to support reporting and client-specific invoicing needs (familiarity with platforms such as eBillingHub, 3E or similar tools)
• Exceptional communication and organizational skills, with the ability to manage competing priorities and meet deadlines in a high-volume setting
• Demonstrated commitment to client service, with a track record of reliability, attention to detail, and collaboration in delivering high-quality outcomes