Early Intervention Administrative Services Manager

Our Mission

We believe that all children have potential. We are guided by the mission to support children with special needs to Achieve Beyond their current abilities. We are always striving for continuous improvement by setting goals and measuring performance. It is the reason we will succeed together.

Job Summary

The Early Intervention Administrative Services Manager is responsible for the day-to-day operational oversight of the Early Intervention service delivery across the Long Island region.

Essential Duties and Responsibilities

• Maintain oversight of LI EI services provision and ensure adherence to company, county, and NYS Early Intervention regulations
• Analyze, monitor, and manage system reports to ensure timely and consistent delivery of therapeutic services in compliance with IFSP authorizations
• Analyze provider clinical fulfillment to ensure children receive services as authorized
• Ensure services start on timely matter.
• Work collaboratively with DOH officials, providers, families, and service coordinators to problem-solve and optimize attendance
• Maintain clear, concise documentation in the case activity log
• Foster a positive, collaborative provider culture consistent with Achieve Beyond' s mission and values
• Analyze key program metrics on a regular basis; identify trends, flag variances, and implement or recommend operational changes to address gaps and improve performance.
• Work collaboratively with Credentialing, Billing, and Accounts Receivable departments
• Prepare bi-weekly dashboard emails and contribute data to monthly dashboard meetings reporting on program status
• Other duties as assigned by Manager

Education and/or Work Experience Requirements

• Bachelor's degree in Psychology, Social Work, Health Sciences, or a related field required; Master's degree preferred
• 23 years of experience in the Early Intervention Program preferred
• Experience in a supervisory or management role preferred
• Proficiency in MS Excel, Word, Outlook, and EI-related data systems

Qualifications and Other Requirements

• Excellent verbal, written, and interpersonal communication skills
• Strong organizational, time-management, and analytical skills with the ability to manage multiple priorities simultaneously
• Demonstrated ability to work independently and make sound decisions in a fast-paced environment
• Comfortable with data review and performance reporting
• Ability to work collaboratively across departments and with external stakeholders

Physical Requirements of the Role

• Must be able to travel to and from assigned work events, including driving a personal vehicle, walking, and/or use of public transportation
• Occasionally ascends/descends stairs at work locations
• Occasionally moves and/or lifts objects at work weighing up to 20 pounds
• Must be able to remain in a stationary position for prolonged periods of time (up to 90% of the workday) working on a computer or electronic device
• Ability to observe details at close range and communicate information accurately in all work situations

Job Description is Subject to Change.