Join Home of Guiding Hands in improving the lives of children and families through high-quality early intervention and specialty services.
The Early Childhood & Specialty Services Manager provides operational and strategic leadership across Early Childhood Education (ECE), Early Start Therapies (EST), Infant Development Assessments (IDA), Life Planning, and Counseling services. This role is accountable for divisional performance, including service utilization, access to care, financial outcomes, and regulatory compliance.
The Manager leads through program supervisors and clinical staff to ensure efficient, scalable operations while maintaining high-quality, person-centered services. This role owns divisional scorecards, drives performance through data, and ensures systems are in place to support sustainable growth and strong operational execution.
This position is ideal for a leader who can translate strategy into execution, build accountability across teams, and drive measurable results.
Tasks, Duties, and Responsibilities:
Values:
Innovation We encourage creativity and innovation because we believe that by striving for more efficient and effective ways of doing things, we can achieve exceptional results. Our drive for success is shared by all. Our organization focuses on solutions and refuses to maintain the status quo. We challenge our team to be ahead of industry trends as we strive to lead and not follow.
Collaboration We believe that working together collaboratively is the foundation of a culture that values teamwork, communication, and cooperation. This belief is central to every part of our business, both internally and externally, and strengthens our community.
Accountability We take responsibility for our actions and for delivering on our commitments. We believe that by being transparent and accountable, we build trust and maintain the respect of our stakeholders.
Respect We treat everyone with respect and dignity. We value inclusivity and believe that by upholding a culture of respect, we can foster a positive and supportive work environment. We treat others as we would want to be treated.
Empathy We value empathy and understanding in all our interactions. We seek to understand the perspectives and needs of our colleagues, clients, and stakeholders to meet them with kindness and compassion.
Knowledge, Skills, and Education:
Physical Requirements/Work Environment:
This position requires balancing administrative responsibilities with active engagement in program operations and staff support across multiple service locations. Regular local travel within San Diego and Imperial Counties is required. While performing the duties of the job, the employee is regularly required to see, talk, hear, walk, bend, stoop, sit, stand, reach, and lift objects weighing up to ten pounds repeatedly during a shift.
Home of Guiding Hands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.
Home of Guiding Hands is a non-profit organization that was established in 1967 by a small group of dedicated and ambitious community members. The Mission of HGH is "to improve the lives of those we serve". We support children and adults in San Diego and Imperial Counties with intellectual and developmental disabilities, such as Down syndrome, epilepsy, autism, and cerebral palsy. We provide a full continuum of care including residential care in specialized group homes, independent living support, respite care, and adult foster home services. Additionally, we provide early childhood assessments and services, tailored day support, Life Planning workshops, county-wide transportation services, and on-site activities at our resource center.