Summary:
Monitor and answer queue calls and perform assessment using evidence based clinical tools to determine appropriate level of care. Deliver counseling to clients face to face or via telehealth, up to 8 sessions. Monitor and respond to calls after hours and on weekends for one week, every 4-6 weeks. Assessment of safety risk, intervention and resourcing.
Responsibilities:
Telephone triage of clients using evidence based clinical tools
EAP Counseling: up to 8 sessions, face to face and via telehealth
Utilize excellent communication skills, both spoken and written, for clinical assessment purposes and services delivery
Knowledge of clinical delivery systems including Brief Intervention, CBT, Behavioral Activation, and Crisis Intervention
Organize and maintain clinical documentation (protected health information) in an electronic database
Monitor and respond after-business-hours and weekends’ calls
Telephonic assessment of safety risk, intervention and resourcing
Credentials:
- MFT or LCSW or LPC (Required)
Education or Equivalent Experience:
- Master of Arts or Science (Required)
- Education Specialization:
Social Work or Counseling and 3+ years post-graduate clinical experience
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.