Analysis Skills, Best Practices, Campaigns, Communication Skills, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Customer Satisfaction, Customer/Consumer Behavior, Email Marketing, Exceeded Sales Goal, Google Analytics, Inside Sales, Leadership, Market Analysis, Market Research, Marketing, Marketing Strategy, Microsoft Office, Multiplatform/Cross-Platform, Negotiation Skills, Online Marketing, Operations Management, Order Processing, Pay-Per-Click Advertising, Performance Analysis, Performance Management, Performance Metrics, Product Positioning, Product Pricing, Promotional Programs, Reporting Skills, Resolve Customer Issues, Revenue Growth, Sales, Sales Strategy, Salesforce.com, Search Engine Optimization (SEO), Social Media Marketing, Time Management, Trend Analysis, eCommerce, eCommerce Sales
Title
E-Commerce Sales Specialist
Client
Fortune 50 Company
Location
Plano, TX 75024
Schedule
Monday – Friday, Onsite
Type
Full-time, Ongoing W2, 12-Month Contract, New Role & Possible Extensions
Pay Rate
$49.21/hour, with overtime pay and a half
Benefits
Medical, Dental, Vision, 401(k), Life Insurance, Disability Coverage, 2 Weeks of PTO, Unpaid Holidays Off
Summary
Our client is seeking an E-Commerce Sales Specialist to drive sales performance across internal and external e-commerce platforms. This role is focused on identifying growth opportunities, optimizing sales strategies, and delivering strong customer engagement in a fast-paced digital environment.
This position is ideal for a sales-driven professional with experience in e-commerce operations, platform management, and customer engagement who thrives in data-driven and competitive online marketplaces.
The E-Commerce Sales Specialist will collaborate cross-functionally with Marketing, Product, and Operations teams to optimize listings, pricing strategies, and promotional campaigns while ensuring a seamless customer experience.
Key Responsibilities
Sales Strategy & Execution
- Develop and execute sales strategies to meet and exceed monthly, quarterly, and annual targets
- Identify and pursue new business opportunities within e-commerce channels
- Drive revenue growth across internal platforms and third-party marketplaces
Market & Performance Analysis
- Conduct market research to identify trends, customer behavior, and competitive positioning
- Monitor sales performance metrics and provide regular reporting to leadership
- Analyze data to optimize pricing, promotions, and product positioning
Cross-Functional Collaboration
- Partner with Marketing and Product teams to enhance product listings and campaign effectiveness
- Support promotional planning and execution across digital channels
- Align with internal stakeholders to improve overall sales performance
Customer Experience & Operations
- Ensure accurate and timely order processing across platforms
- Address customer inquiries, issues, and escalations promptly
- Maintain high standards of customer satisfaction and service quality
Platform Optimization
- Stay current on e-commerce platform tools, policies, and best practices
- Leverage platform capabilities to improve sales efficiency and visibility
Required Education & Experience
- Bachelor’s degree in Business, Marketing, or related field, or 3+ years of relevant experience
- Proven experience in e-commerce sales or a related field
Required Skills & Qualifications
- Strong experience with e-commerce platforms (Amazon, Shopify, WooCommerce, or similar)
- Excellent communication and negotiation skills
- Strong analytical skills with ability to interpret sales data and trends
- Self-motivated with a results-driven mindset
- Experience with Microsoft Office Suite
- Familiarity with e-commerce tools and management systems
Preferred Skills & Qualifications
- Experience with CRM platforms such as Salesforce
- Familiarity with analytics tools such as Google Analytics
- Knowledge of digital marketing strategies including SEO, PPC, and email marketing
- Experience with social media marketing or influencer partnerships
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Epitec, Inc
Epitec is a leading staffing and recruiting services company with a mission to make staffing personal. We go beyond traditional hiring by truly understanding our candidates and matching them with the perfect opportunities. We offer competitive compensation, career growth, and support throughout the entire process. Working with top Fortune 500 companies, we are recognized for our excellence with numerous awards, including Best & Brightest and diversity recognitions. At Epitec, we're redefining the future of employment.
2,500 to 4,999 employees
Staffing/Employment Agencies
Professional Development, 401K, Employee Referral Program, Life Insurance