Overview \n \nBob Howard Parts Distribution Center is part of the fast growing Group 1 Automotive, a leader in automotive retail. Established in 2012, we are a solid and growing Multi Channel E-Commerce Automotive OEM business in search of an exceptional E-Commerce Customer Service Representative. \n \nE-Commerce Customer Service Representative will oversee all aspects of customer service, order processing and fulfillment, as well as work alongside the fulfillment team to achieve maximum productivity.\n \nThis is a hands on position which may vary in work environment (95% of the work setting is in an air conditioned office). We are a technology based company therefore if you do not thrive with new and changing technology this position is not for you.\n \nJob responsibilities include and are not limited to;\n\n Processing all internet orders from our many customers platforms \n Responding to customer emails in a timely and professional manner\n Answering all incoming phone calls, processing phone orders and providing customer service resolution\n Performs quality control checks on all orders fulfilled\n Handle returns \n Fraud detection and prevention\n Taking on related projects assigned by Management and following through accordingly\n \nJob Requirements: \n\n Excellent written and verbal communication\n Exceptional organizational skills\n Proficiency in Microsoft Office with ability to learn new systems and programs quickly\n \nCompensation & Benefits: \n\n Monday \u2013 Friday, 8 am - 5:0 pm, No weekends\n Air-Conditioned environment\n Exciting and casual work environment\n $15.00 to $17.00 per hour \n \nGroup 1 Automotive, a Fortune 250 company, that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend! Apply today or refer a qualified friend.\n\n All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment\n \nGroup 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify\n \n<